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At Opella Consumer Healthcare, we are committed to empowering people to take charge of their everyday health. As an O2C Order & Customer Contact Management Senior Analyst, you will play a key role in ensuring seamless order fulfilment, smooth commercial operations, and a great customer experience...

• Ensure timely and accurate responses to high volume service activities for both internal and external clients
• Evaluate processes and procedures for inefficiencies, make and implement recommendations for improvement

• Processing orders, CMS & AI, in SAP
• Processing complex orders
• Processing orders for key accounts
• Managing order related issues to enable delivery to customers on time in full
• Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders

• English fluency
• Started legal studies 2–3 years ago
• Active student status at a Hungarian university for at least 1 more year
• Ability to work at least 20 hours/week
• Strong MS Office knowledge
• Previous traineeship experience is an advantage

• Support the Budapest based team with data management activities
• Be involved in various different tax reporting processes
• Prepare certain documents and send those to various stakeholders
• Provide support with tax documentation and document collection

• Assess internal intelligence and evaluate third-party data sources to close data quality gaps
• Ensure data integrity and contribute to data governance initiatives
• Drive operational efficiency by identifying automation opportunities and optimizing recurring processes

• Support various HR teams with day-to-day operational and administrative activities
• Contribute to ongoing HR projects and initiatives
• Handle ad-hoc HR-related tasks
• Participate in a structured rotational program with 4-month rotations across different HR functions

• Support month-end activities, including bookkeeping and basic accounting entries
• Preparing recharges
• Analyzing financial results
• Perform balance sheet reconciliations on a monthly and/or quarterly basis.

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