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• Management of the full tender lifecycle including RFIs, RFQs, RFPs, and contract renewals
• Review of tender documentation to identify customer requirements, commercial risks, and submission timelines
• Preparation, coordination, and submission of accurate, compliant, and high-quality tender responses

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Ensuring collection, reporting, and handling of safety information with high integrity
• Driving continuous improvement and simplification of Pharmacovigilance processes
• Collaborating with global experts and external vendors in a complex matrix environment

• Leading new assignments and projects individually or as part of a team
• Interacting with customers and vendors and participating in sales discussions
• Managing and maintaining vendor contract information
• Participating in invoicing processes
• Maintaining supplier database

• Technical and functional support as Blackline subject matter expert
• Collaboration with IT department to resolve Blackline technical issues
• Support of Blackline implementations and enhancements across all modules
• Delivery of training and ongoing support to Blackline users

• Issuing reference letters adhering to quality standards and legal deadlines
• Managing reference letter tool and ticketing system to meet KPIs and SLAs
• Providing professional customer service and developing key stakeholder relationships
• Advising partners on adoption of new ways of working

• Mapping current data usage and dependencies
• Supporting critical data element definition
• Coordinating data quality assessment and monitoring
• Supporting governance forums and stakeholder engagement
• Supporting EDP onboarding and data product readiness
• Maintaining governance documentation and controls

• Partnership with GBS Operations leadership and Global Process Owners to prioritize digital initiatives
• Oversight of digitalization efforts for SSC workstreams (R2R, P2P, Customer Care, O2C)
• Partnership with Global Process Owners to drive development pipeline for workstreams

• Automatizált UI és end-to-end tesztek fejlesztése webalkalmazásokhoz
• Automatizált UI és end-to-end tesztek karbantartása webalkalmazásokhoz
• Automatizált UI és end-to-end tesztek stabilizálása webalkalmazásokhoz
• Webes tesztautomatizálási keretrendszerek használata és továbbfejlesztése

• Deliver exceptional customer support to internal and external stakeholders
• Investigate and resolve complex customer requests, issues, and escalations
• Monitor operational performance, service metrics, and reporting outputs

• Nemzetközi csapat tagjaként hosszú távú tesztelési feladatok különböző projektekben
• Új automatizálási keretrendszer fejlesztése low-code tesztautomatizáláshoz
• A keretrendszer karbantartása, gondozása és folyamatos továbbfejlesztése
• Innováció és új technológiák aktív bevonása és alkalmazása

• Design and develop cloud-native application architectures using Microsoft 365 technologies
• Develop and maintain PowerApps applications for enterprise use cases
• Design and implement Power Automate workflows to orchestrate business logic and automate cross-platform processes

• Analysis of learning needs and partnership with internal customers for course content input
• Planning, organizing, and developing training content to meet specific training needs
• Creation and modification of e-content using authoring tools and software

• Credit risk assessment and management
• Reporting unusual, non-standard events and requests to the team leader
• Providing daily operation support to the team leader and the assigned division
• Becoming familiar with each business unit’s processes to ensure effectivity and efficiency

• Overseeing the seamless operation and alignment of The Lab’s digital content creation processes
• Contributing to the evolution of The Lab’s digital content creation processes
• Ensuring affiliates adoption of The Lab’s Digital Content and Services

• Design of the end-to-end process taxonomy for Order to Cash
• Partnership with Operations and the GBS Shared Service Centers Enablement team to drive sustainable end-to-end process improvements globally that align with business strategy
• Assessment and articulation of business requirements

• Supporting clients throughout the lifecycle including administration, order management, quotations, master data
• Providing exceptional customer support to internal and external customer requests
• Processing and following up all relevant requests within division’s guidelines

• Collection of debt on an allocated portfolio of customers
• End-to-end credit management tasks
• Calculation, approval and maintenance of credit limits for new and established customer accounts
• Performing regular order hold review and decision making

• Üzleti alkalmazások fejlesztése frontend- és backend-oldalon egyaránt
• Fejlesztési feladatok szakmai vezetése és megvalósítása
• Új technológiai megoldások és fejlesztési javaslatok beépítése különböző rendszerekbe
• Meglévő fejlesztések támogatása, hibák felderítése és javítása

Munkakörhöz tartozó feladatok ellátása....