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• Development and customization of Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools
• Building integrations between Dynamics 365 and Azure services such as Logic Apps and Functions

• Building and nurturing meaningful relationships with key customer stakeholders
• Developing a deep understanding of key customer business drivers and challenges
• Proactively offering tailored solutions through Instructure’s products and services
• Driving customer adoption of Instructure solutions

• Writing engaging copy across email, push notifications, in-app messages and other CRM touchpoints
• Interpreting CRM flow plans and understanding the communication objective at each stage of the customer journey

• Optimisation and continuous improvement of Dynamics 365 Sales
• Requirement gathering and translation of business needs into effective solutions
• Facilitation of workshops and collaboration with stakeholders at all levels
• Design and implementation of scalable processes, workflows and automations

• Billing and invoicing
• Timely billing execution and billing accuracy
• Monitoring, reviewing and updating customer details in CRM
• Invoice corrections including credits and rebills
• Handling email queries and requests from field teams
• Supporting and driving metrics
• Updating work instructions

Design of custom objects, custom fields, pick list, role based page layouts, workflow alerts and actions, validation rules, approval processes, custom tabs, custom reports, report folders, report extractions to various formats, design of Visualforce pages, record types, dashboards, and email...

• Billing and invoicing
• Timely billing execution and billing accuracy
• Monitoring, reviewing and updating customer details in CRM
• Invoice corrections including credits and rebills
• Handling email queries and requests from field teams
• Supporting and driving metrics
• Updating work instructions

• Acting as first point of contact for customers and providing efficient solutions to their concerns
• Dealing with queries mainly via email and phone with business-to-business customers
• Dispatching emails to the accurate internal department in timely manner

• Perform adds, deletes, changes to the program within the agreed SLA
• Support assets and contract management by administrating entitlements and program statuses
• Set and/or maintain customer accounts
• Take part in inventory management by maintaining the database and validating data

• Support day-to-day management of global production projects primarily for PepsiCo
• Coordinate activities across pre-production, production, and post-production phases
• Track timelines, deliverables, approvals, and project milestones

• Keeping contact and cooperating with teams located in Hungary and in Germany
• Ensuring smooth and intense communication with colleagues and partners
• Writing software design documents
• Working with stakeholders for review and approval
• Designing new functionalities
• Implementing new functionalities

• Participation in BAU development tasks
• Designing, implementing, and delivering high-quality software solutions conforming to architectural standards
• Optimizing and refactoring existing code for improved reliability and performance
• Understanding and reworking/improving the existing codebase

• Acting as first point of contact for customers and providing efficient solutions to their concerns
• Dealing with queries mainly via email and phone with business-to-business customers
• Dispatching emails to the accurate internal department in timely manner

• Business process analysis and design of Lead-to-Order processes
• Cross-country process harmonisation
• Requirements engineering including user stories and acceptance criteria
• Business workshops and stakeholder alignment
• Fit-gap and impact analysis
• End-to-end solution definition

• Providing exceptional support throughout the customer lifecycle
• Handling administration
• Order management
• Quotations
• Master data maintenance
• Collaborating with cross-functional teams
• Delivering outstanding service
• Maintaining the highest standards of accuracy and professionalism

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

• Processing introducing broker and intermediary account applications
• Conducting KYC/KYB checks and due diligence prior to onboarding
• Reviewing and verifying due diligence documentation for new relationships
• Assessing and validating agreements, commission structures, and referral arrangements

• Development and maintenance of modern Angular-based applications with focus on Angular 22
• Collaboration with cross-functional teams in an Agile development environment
• Ownership of application quality, performance, and maintainability

• Development and maintenance of modern Angular-based applications with focus on Angular 22
• Collaboration with cross-functional teams in an Agile development environment
• Ownership of application quality, performance, and maintainability