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• Design and assess technical solutions to support seamless customer journeys and high-quality digital experiences.
• Develop clean, maintainable and efficient code for scalable customer-facing applications and platforms.

Conduct tasks related to applications development, establish, and implement new or revised applications systems and programs to meet specific business needs....

• Process and validate PO based and direct invoices and payment requests, manage and run payments
• Manage vendor accounts
• Audit, report and support AP invoice resolution
• Handle affiliate’s internal invoice queries

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Manage a team of software engineers (typically 5–10 people)
• Handle hiring, onboarding, performance reviews, and day-to-day support
• Keep the team productive, focused, and unblocked
• Support engineers in their technical and career growth
• Own delivery of features and improvements from planning to release

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Match the corresponding purchase orders/supporting documentation to incoming invoices in our ERP system
• Prepare monthly vendor statement reconciliation, investigate and follow-up on the queried and escalated items
• Prioritize the processing of non-FTM invoices, manually book and/or investigate further