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• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Wordt een expert en biedt onze klanten een uitstekende service.
• Verwerk de customer experience-cases administratief via de diverse applicaties.
• Gebruik verschillende moderne communicatiekanalen om de best mogelijke service te bieden.

• Webes portálok és alkalmazások napi szintű üzemeltetése, rendelkezésre állásuk biztosítása
• Alkalmazások monitorozása és felügyelete (ELK stack, Grafana)
• Incidenskezelés: hibák diagnosztizálása, egyeztetés fejlesztőkkel, javítás koordinálása és végrehajtása

• Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service 
• Build strong customer relationships and promote loyalty programs 
• Recruit, onboard, and coach talent, securing succession plans 
• Set and manage individual and team targets, proactively assessing performance 

• Performing daily operational tasks (BAU request and incident handling, daily device/system check, preparation and local support for key meetings etc.) and provide ad-hoc VIP support
• Operate and maintain Creston based videoconference devices
• Cooperate with 3rd parties

• Support planning, forecasting, and reporting processes withing Group Upstream Finance organization.
• Understanding business needs and preparing meaningful analysis with a view of optimizing business’s profitability.

• Understand business automation requirements and collaborate with process SMEs to gather and document requirements.
• Support automation opportunity identification and process documentation activities.
• Create and maintain functional and solution design documentation.

• Ordering office supplies and handling day-to-day office needs
• Coordinating with building management, cleaning services, and other vendors
• Helping keep the office running quietly and smoothly in the background
• Supporting onboarding and offboarding

• Leading the execution of regional and global division strategy while providing local market insights and business inputs
• Driving profitable business growth and ensuring achievement of key financial and operational targets

• Serve as the key finance contact for a dedicated business area within the Downstream segment, collaborate with stakeholders across departments and countries
• Prepare cashflow models for the upcoming CAPEX investments
• Provide financial support for investment projects

• DEVELOP, PRESENT, and SELL CORPORATE HEALTH AND OTHER INSURANCE-BASED EMPLOYEE BENEFITS PROGRAMS
• Build, grow, and maintain strong, long-term RELATIONSHIPS WITH CLIENTS, insurers, and healthcare providers
• Manage CONTRACTS and keep INTERNAL RECORDS accurate and up to date

• SAP modulok (AA, MM, SD, FI, CO, PM, Bázis) rendszertámogatása
• SAP első szintű help-desk feladatainak ellátása, felhasználók támogatása
• SAP oktatási anyagok, felhasználói kézikönyvek készítése, karbantartása
• SAP fiókkezeléssel, jogosultságokkal kapcsolatos feladatok ellátása

• Aktív részvétel a belső fejlesztési projektekben és szoftveres megoldások tervezésében.
• Webes alkalmazások backend és frontend fejlesztésének támogatása.
• Együttműködés a nemzetközi IT csapatokkal és a határidők pontos betartása.

Provide Tier 2 technical support for complex issues related to hardware, software, operating systems, network connectivity, peripherals, POS/KDS systems, and third-party applications....

Provide comprehensive business support for the Group Industrial and Corporate Services organization and its sub-departments, including handling general administrative tasks, preparing, reviewing, and standardizing presentations as well as creating templates, organizing group events such as town...