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• Magas szintű technikai és üzleti tanácsadás ügyfelek számára az Atlassian termékekkel és saját fejlesztésű megoldásokkal kapcsolatban
• Ügyfelek üzleti és IT folyamatainak felmérése
• Komplex megoldások tervezése, bevezetése és minőségbiztosítása

• Implementation of complex ServiceNow solutions including system configuration and custom feature development
• Provision of advanced technical consulting and support quality assurance activities
• Ensuring adherence to implementation standards and technical best practices

• Planning and leading the technical implementation of ServiceNow solutions including system configuration and development of custom features
• Architecting and designing scalable and robust ServiceNow solutions
• Providing advanced technical consulting and support quality assurance activities

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as escalation point for complex or high-risk export orders

• Management of customer relationships
• Driving process improvements
• Ensuring seamless order fulfillment
• Collaboration across multiple departments to resolve escalations
• Maintenance of high service standards
• Contribution to organizational growth and success

• Driving strategic transformation initiatives
• Partnering with operations leaders, digital enablement teams, PMO, and cross-functional stakeholders
• Identifying transformation opportunities
• Designing future-state processes
• Leading implementation initiatives

• Leadership and development of the Asset Management Services (AMS) customer care team in Budapest
• Day-to-day management of a complex customer care organization and relevant processes
• Recruitment, direction, coaching, inspiration and empowerment of people leaders and team members

• Administration, configuration and maintenance of Microsoft Dynamics 365 Business Central and Dynamics 365 CRM platforms
• Collaboration with various departments to gather business requirements and deliver tailored Dynamics 365 solutions

• Participation in SAP implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Support the end-to-end delivery of finance projects
• Lead workstreams
• Gather and analyze information
• Develop actionable recommendations for successful delivery
• Work in a high performing project team helping clients drive profitability and performance

• Deliver outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes
• Act as a role model for customer centricity, collaboration, and operational excellence

• Biztonsági és kockázati értékelések végzése alkalmazások és rendszerek esetében
• Frontier AI szkennelési képesség beállítása és technikai eredmények elemzése
• Jira backlogok létrehozása, kezelése és megoldása biztonsági kérdések, kivételek és kockázati tételek esetén

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

• Research and analysis of trends, customer preferences, and competitive landscapes
• Use of insights to inform marketing strategies, content, and automation opportunities
• Development and running of lead generation campaigns in collaboration with the performance marketing team

• Nemzetközi csapat tagjaként hosszú távú tesztelési feladatok különböző projektekben
• Új automatizálási keretrendszer fejlesztése low-code tesztautomatizáláshoz
• A keretrendszer karbantartása, gondozása és folyamatos továbbfejlesztése
• Innováció és új technológiák aktív bevonása és alkalmazása

Agent workflows with LangGraph / LangChain / PydanticAI / CrewAI (routing, retries, fallbacks, timeouts, human-in-the-loop)....

• Definition and driving of cloud products and platforms evolution
• Collaboration with engineering teams and stakeholders across Deutsche Telekom
• Definition of product vision, strategy, and roadmap for cloud products and platforms
• Understanding of customer needs, market trends, and business priorities

• Effective implementation of the International pay plan and incentives to deliver International business objectives
• Proactive recommendation of incentivisation to successfully deliver product MTP targets
• Ensuring consistency across partnership and channel in different Regions and Verticals

• Development and continuous improvement of Information Governance framework
• Definition of governance operating models for customer and business information lifecycle management
• Driving Information Governance maturity improvements