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• Responding to immediate security threats on BT and commercial networks globally
• Working in a 24x7 Cyber Security Operation Centre environment
• Detecting, analysing, and responding to cybersecurity incidents using technology and processes

• Architecture leadership for business systems transformation and service operations
• Definition of strategic architecture direction across telecom BSS, service operations, Salesforce Communications Cloud, ServiceNow and enterprise integration domains

Development and maintenance of the frontend library of the Tresorit Web Access (Angular 18+) and related small-size SPAs (React and Astro) including the underlying cryptography library...

• Full-scale daily cleaning: vacuuming, mopping, dusting of surfaces, cleaning of furniture, sanitizing bathrooms and restrooms, washing dishes
• Deep cleaning tasks: washing windows, cleaning carpets, polishing floors, cleaning decorative and personal and household items

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

• Architect and implement scalable AI/ML solutions on Azure or GCP
• Design and build AI solutions for sales use cases such as automated RFP/RFI ingestion, classification, and response generation
• Design and build AI solutions for intelligent document understanding

• Leadership, coaching, development and inspiration of an international team of Tender Specialists across multiple European countries
• Fostering a high-performance culture focused on collaboration, quality, accountability and continuous improvement

• Deliver outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes
• Act as a role model for customer centricity, collaboration, and operational excellence

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Monitoring investigator sites with a risk-based monitoring approach
• Application of root cause analysis, critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions

• Management of statutory audit processes including coordination between auditors, outsourced providers, business and retained finance
• Improvement of processes to minimize cost of statutory financial statement production, review and audit including optimization of system functionality and automation

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Building agentic systems with tool-using workflows, RAG, structured outputs, guardrails, and measurable quality
• Working with Solution Architects and LLMOps to build, make reliable, and improve systems

• Leading, coaching, and mentoring a multi-disciplinary technical team of data scientists and data engineers
• Defining and communicating the long-term product vision, technical roadmaps, and strategic priorities for the EU CO2 and sustainability analytics portfolio

• Supporting clients throughout the lifecycle including administration, order management, quotations, master data
• Providing exceptional customer support responding to internal and external customer requests
• Dealing with complex customer requirements and managing escalations

• Preparation and leading of FIT-to-Template workshops for Financial Compliance
• Scoping workshops for Financial Compliance
• Liaising with local affiliate Finance stakeholders for the implementation of Financial Compliance requirements
• Assessment of localization requirements for Authorization

• Participation in SAP implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Participation in SAP DRC implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients