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• Providing exceptional support throughout the customer lifecycle
• Handling administration
• Order management
• Quotations
• Master data maintenance
• Collaborating with cross-functional teams to deliver outstanding service
• Maintaining the highest standards of accuracy and professionalism

• Management of month end and quarter end close and reporting cycles for multiple divisions and groups
• Partnership with the Shared Service Center Financial Accounting Team
• Evaluation of efficiency and effectiveness of accounting processes

• Providing expertise, mentorship and support to colleagues
• Training team members in processes and systems
• Acting as the First Point of Contact (FPOC) for customers and stakeholders
• Creating and assigning tickets in the ticketing systems (C4S)

• Acting as first point of contact for customers
• Providing efficient solutions to customer concerns
• Dealing with queries mainly via email and phone with B2B customers
• Dispatching emails to the accurate internal department in timely manner
• Creating and assigning tickets in the ticketing systems

• Supplier onboarding support
• Supplier governance support
• Supplier performance management
• Sourcing activities support
• Management of assigned supplier activities
• Vendor due diligence support
• Maintenance of accurate supplier data
• Monitoring of supplier KPIs and service levels

• Providing exceptional customer support throughout the lifecycle including administration, order management, quotations, master data
• Supporting clients throughout the lifecycle including administration, order management, quotations, master data

• Providing exceptional customer support
• Supporting clients throughout the lifecycle including administration, order management, quotations, master data
• Dealing with complex customer requirements
• Managing escalations
• Processing and following up relevant requests within division guidelines

• Providing exceptional customer service experience to external customers and internal stakeholders in administration, order management, quotations, master data
• Dealing with complex customer requirements and managing escalations
• Processing and following up relevant requests within division guidelines

Supporting the development and implementation of mid- to long-term business strategy for the Controls & Digital business, in alignment with Gas Services strategy...

• 40% SCADA Technical Leadership & Engineering
• Lead the technical design, specification, and implementation of SCADA and control systems for energy projects, particularly in the offshore wind domain.

• Driving strategic and measurable business outcomes in metabolic clinical research
• Ensuring highest quality input into significant requests for proposals including development strategy and regulatory issues
• Providing drug class and protocol indication considerations including safety

• Monitoring investigator sites with a risk-based monitoring approach
• Application of root cause analysis, critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions

• Development of complex global category strategies
• Guidance of cross-functional teams to optimize spend
• Enhancement of supplier relationships
• Delivery of continuous improvement
• Development and execution of multi-year sourcing strategies
• Negotiation of global agreements

• Ensuring the highest possible quality of input into significant requests for proposals (RFPs)
• Development strategy and regulatory issues
• Drug class issues
• Protocol and indication considerations, including safety
• Team education on indication

• Execution of export order processing activities
• Driving customer experience
• Delivering operational efficiency in key transactional areas
• Ensuring export transactions compliance with international trade regulations, company policies and customer contractual obligations

• Develop, manage, and maintain detailed deployment schedules for field service personnel across multiple projects in the Europe region.
• Analyze project requirements, workload, and resource availability to create realistic and achievable staffing plans.

• Oversight of study eTMF completeness
• Driving continuous improvement initiatives within remit of expertise
• Sharing best practices across business
• Setting up, maintaining and ensuring completeness of internal systems, databases, tracking tools and project plans

• Leading sub-workstreams and discrete programmes of work relating to integration, separation, transition and partnership opportunities
• Developing and managing clear project roadmaps, milestones, dependencies, risks and actions

• Drafting, reviewing, negotiating and finalizing agreements with study sites
• Negotiating investigator grant budget parameters and contractual terms and conditions
• Ensuring compliance to negotiation parameters, authority approval, contractual process and client expectations

• Management of required supplier capabilities and performance for assigned projects and categories
• Identification of supplier capability requirements and selection of suppliers
• Management of procurement and supply base related projects for improved supplier spend performance