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• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair, in clear written German

• Executing system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems
• Providing all necessary non-systems related Learning process support

Providing insight, support and explanation on HR system and administrative activities in support of HR business processes, employee lifecycle events in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc....

• Analyzing business requirements and translating them into effective SAP solutions
• Designing and optimizing end-to-end sales processes, including O2C
• Configuring and supporting SAP SD functionality in line with Public Cloud best practices

• Understanding and aligning with business needs, identifying related data requirements
• Participating in technical pre-sales activities, including effort estimation, and proposal creation
• Architecting and planning robust data models and modern data platforms