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Design, develop, test, document, and deploy high quality Salesforce solutions leveraging the latest capabilities of the Einstein 1 Platform, Lightning Web Components, and modern Apex patterns...

• Design, develop, test, document, and deploy high quality Salesforce solutions leveraging Einstein 1 Platform, Lightning Web Components, and modern Apex patterns
• Analyze client specific requirements and define data model to support business, reporting and technical requirements

• Management of big data, cloud engineering, and machine learning projects for EMEA customers
• Leading end-to-end customer projects from kick-off to project closing
• Managing project and team day-to-day operations
• Handling customer communications and resolving escalations

• Magas szintű technikai és üzleti tanácsadás ügyfelek számára az Atlassian termékekkel és saját fejlesztésű megoldásokkal kapcsolatban
• Ügyfelek üzleti és IT folyamatainak felmérése
• Komplex megoldások tervezése, bevezetése és minőségbiztosítása

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Design and execution of inbound sales strategies
• Driving lead conversion through effective sales approaches
• Building, documenting and continuously improving scalable sales processes
• Managing and maintaining the sales pipeline in the CRM

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Building and working own pipeline including research, outreach, and qualification
• Meeting prospects through discovery calls, conferences, roadshows, and expos
• Listening for real problems and shaping them into opportunities suitable for NIX
• Nurturing and growing existing accounts alongside new logos

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Leadership, coaching and development of a German-speaking Customer Operations team
• Acting as operational escalation point for complex customer and order-related issues
• Monitoring operational performance, KPIs and service levels
• Driving continuous improvement

• Supporting customers throughout the order lifecycle
• Export order processing
• Logistics coordination
• Shipping administration
• Customer communication
• Quotations
• Master data management
• Providing exceptional customer support
• Responding promptly and accurately to internal and external customer requests

Design of custom objects, custom fields, pick list, role based page layouts, workflow alerts and actions, validation rules, approval processes, custom tabs, custom reports, report folders, report extractions to various formats, design of Visualforce pages, record types, dashboards, and email...

• Acting as first point of contact for customers and providing efficient solutions to their issues
• Dealing with queries mainly via email and phone regarding business to business (B2B)
• Dispatching emails to appropriate internal departments in a timely manner

• Building and nurturing high-quality, diverse talent pipelines aligned to current and future business needs
• Proactive market engagement, research, and talent mapping to enable faster, higher-quality hiring outcomes

• Administration, configuration and maintenance of Microsoft Dynamics 365 Business Central and Dynamics 365 CRM platforms
• Collaboration with various departments to gather business requirements and deliver tailored Dynamics 365 solutions

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Biztonsági és kockázati értékelések végzése alkalmazások és rendszerek esetében
• Frontier AI szkennelési képesség beállítása, technikai eredmények elemzése és backlog kezelése
• Jira backlogok létrehozása, kezelése és megoldása biztonsági kérdések, kivételek és kockázati tételek esetén

• Nemzetközi csapat tagjaként hosszú távú tesztelési feladatok különböző projektekben
• Új automatizálási keretrendszer fejlesztése low-code tesztautomatizáláshoz
• A keretrendszer karbantartása, gondozása és folyamatos továbbfejlesztése
• Innováció és új technológiák aktív bevonása és alkalmazása