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• Work with Product Line Leaders to understand product requirements and vision
• Translate requirements and vision into prioritized list of user stories and deliver to required timelines and quality standards

• Issuing reference letters adhering to quality standards and legal deadlines
• Managing reference letter tool and ticketing system to meet KPIs and SLAs
• Providing professional customer service and developing key stakeholder relationships
• Advising partners on adoption of new ways of working

• Designing data pipelines
• Implementing data pipelines
• Testing data pipelines
• Optimizing data pipelines
• Automating data extraction, loading and transformation
• Developing automated data acquisition solutions
• Ensuring compliance with data security standards
• Analyzing data flows and processes

• Maintaining and supporting daily activities of the Integrated Support Team with wide process knowledge and cross-functional collaboration
• Providing customer service support to Roche affiliates in relation to the SAP S4/Hana ERP system

• Leading a team of Reward Analysts covering the Compensation area
• Driving and collaborating on technical improvements and innovation
• Configuration of the Workday Job Catalog, eligibility rules, grades, grade profiles, bonus plans, allowances

• Managing administrative duties related to car fleet including monitoring contract dates and penalties
• Keeping contact with leasing companies and following up on incoming messages
• Informing employees about car policy and assisting with car fleet related questions

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Nemzetközi csapat tagjaként hosszú távú tesztelési feladatok különböző projektekben
• Új automatizálási keretrendszer fejlesztése low-code tesztautomatizáláshoz
• A keretrendszer karbantartása, gondozása és folyamatos továbbfejlesztése
• Innováció és új technológiák aktív bevonása és alkalmazása

• Management of production projects end-to-end from briefing to delivery across multiple markets
• Building and overseeing production budgets with financial control and transparency
• Organization and coordination of shoots and post-production workflows

• Support planning, execution, and launch of multi-channel CRM campaigns using Braze or other CRM platforms
• Build and implement campaign setups within the CRM tool, including targeting and segmentation logic
• Support personalization and testing setups under guidance of Senior Campaign Managers

Maintaining and supporting daily activities of the Travel and Expense and Company Card expenses associated with the Roche Global Credit card programs...

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

• 1st level support to end users in German and English via ticketing system, email and telephone
• Handling incidents, service requests, and user inquiries related to expense reimbursement processes
• Troubleshooting issues connected with expense reports, approvals, workflows, and user access

• Support AP invoice booking and invoice resolution
• Managing and executing regular reporting tasks
• Working together closely with the Accounts Payable department

• Ownership of account and commercial strategy
• Building executive-level trust
• Orchestration of pre-sales and upsales
• Management of financial health
• Leadership of the account leadership team
• Shaping communication flows
• Definition of success criteria
• Shaping the account's internal identity

• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

• Candidate sourcing
• Application screening
• Requisitions clean up
• Scheduling and assessment
• Handling of candidate workflow using e-recruitment system Workday
• Partnering with Talent Acquisition Partners Early in Career Partners business departments and People & Culture colleagues globally

• Design enterprise Data & AI strategies that use Data & Generative AI to drive real business growth
• Translate complex business needs into clear AI solutions that deliver value
• Act as a trusted advisor to C-level leaders on AI adoption, regulations, and ROI