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Supporting and managing Roche activities related to Roche digital ecosystems and other connected platforms, channels, integrations and tools...

• End-to-end orchestration of campaign content delivery across all channels and request types
• Coordination between global and local teams for affiliate digital campaign content needs, insights, and learnings
• Contribution to global and local content delivery

• Management of production projects end-to-end from briefing to delivery across multiple markets
• Building and overseeing production budgets with financial control and transparency
• Organization and coordination of shoots and post-production workflows

Supervision of all end-to-end daily operations within the Accounts Payable team including accounting, query management, invoice issue resolution, quality controls and Idoc management...

• Establishing and leading day-to-day operation and management
• Driving operational excellence to achieve the objectives of the Global Business Line
• Leading a team of specialists
• Inspiring and shaping the future of the organization
• Coaching and fostering the development of Business Line members

• Learning system data maintenance activities
• Contribution to continuous improvement of People Support Solutions delivery
• Project management support covering planning, implementation, and execution phases
• Development and management of critical stakeholder relationships and communications

Maintaining and supporting daily activities of the Travel and Expense and Company Card expenses associated with the Roche Global Credit card programs...

• Financial reporting and consolidation in line with IFRS
• Planning cycle ownership including budgets, forecasts, and Medium-Term Plans
• Support and contribution to senior leadership reviews
• Management of month-end close activities

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

• Ownership of sales and marketing automation technology solution in the Global Digital Hub
• Execution of digital marketing technology projects
• Following and improving existing processes and procedures
• Identification of opportunities and gaps on projects

• Troubleshooting pending items on daily basis and supporting issue resolution
• Educating internal and external customers on policies and procedures
• Preparing and providing data for clients
• Retrieving and requesting additional documentation when required

• Support of global processes in the area of SAP authorization concepts
• Support SAP end-users with resolving authorization issues
• SAP access management support for missing or locked users
• Access management support for missing role or job function assignment

• Support AP invoice booking and invoice resolution
• Managing and executing regular reporting tasks
• Working together closely with the Accounts Payable department

• Deliver outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes
• Act as a role model for customer centricity, collaboration, and operational excellence

• Assessment of compliance of employee expense claims against company policies, procedures and external regulatory requirements
• Verification of T&E expense claims from VAT point of view
• Documentation of compliance assessment activities in SAP Concur during claim processing

• Candidate sourcing
• Application screening
• Requisitions clean up
• Scheduling and assessment
• Handling of candidate workflow using e-recruitment system Workday
• Partnering with Talent Acquisition Partners Early in Career Partners business departments and People & Culture colleagues globally

• Management of L&D activities from needs analysis to delivery and feedback including suppliers, budget, catalogue, KPIs, and learning platforms
• Driving talent reviews, succession planning, high-potential management, and talent pooling across skill teams

• Providing integrated HR solutions tailored to colleagues' needs
• Partnering flexibly and virtually with global business leaders
• Offering on-demand, ad-hoc guidance on core P&C topics
• Diagnosing needs and coaching managers
• Translating requirements into high-impact P&C solutions