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• Support of global processes in the area of SAP authorization concepts
• Support SAP end-users with resolving authorization issues
• SAP access management support for missing or locked users
• Access management support for missing role or job function assignment

• Ownership of ambiguous tasks and driving small-to-medium initiatives at project or squad level
• Hands-on technical analysis on system access, interface failures, and workflow bugs
• Prioritization and alignment of technical components with broader product goals

• Performing complete, stringent and timely training & learning related administrative and organizational tasks in area and understanding its linkage to personnel administration and organizational management
• Providing insight, Tier 2 support and explanation on learning system (Cornerstone)

• Roll-out global template solutions for the area of Finance/ Tax including solution documentation and implementation
• Test management
• Business process operations including integrated training management
• Evaluation of local GAP and design localization extension for the global template

• Design Unified Communications solutions across multiple platforms and customers
• Create design documents such as High-Level Designs (HLDs), Low-Level Designs (LLDs), and call flow diagrams
• Gather customer requirements and translate them into clear technical designs

• Shaping a culture of ethics through training, awareness campaigns, and preventive risk mapping
• Managing EFPIA transparency disclosures, consent collection, grievance management, and process simplification
• Overseeing conflicts of interest processes and utilizing AI-driven tracking tools

• Support AP invoice booking and invoice resolution
• Managing and executing regular reporting tasks
• Working together closely with the Accounts Payable department

• Performing complete, stringent and timely training and learning related administrative and organizational tasks
• Providing insight, Tier 2 support and explanation on learning system (Cornerstone)
• Administering and updating learning catalog
• Managing course enrollments for learners

• Coordination of subchapter operations
• Onboarding and mentoring of team members
• Ensuring team proficiency in executing high-impact digital campaigns
• Providing strategic vision and direction
• Optimizing processes
• Managing escalations
• Ensuring seamless coordination among teams to achieve organizational goals

• Day-to-day production of digital marketing campaigns and programs in the Global Digital Hub for the Marketing Automation Chapter
• Support of business partners and stakeholders in owning and executing digital marketing programs and projects

• Learning needs analysis and partnership with internal customers for course content input
• Planning, organizing and developing training content to meet specific training needs
• Using authoring tools and software to create and modify e-content
• Focusing on high-quality, well-functioning eLearning courses

• Supervision of electrical works according to design documentation and building permit
• Responsibility for overseeing electrical works package as per requirements of Hungarian building code
• Cooperation with design team to follow design progress and assist on design optimization

• End-to-end SRE ownership for the Global Fabric service
• Incident ownership across the customer journey from detection to resolution
• Primary operational escalation point for CF-related incidents
• Escalation of complex technical issues and coordination of resolution activities

• Administration, configuration, and maintenance of Microsoft Dynamics 365 Business Central and Dynamics 365 CRM platforms
• Collaboration with various departments to gather business requirements and deliver tailored Dynamics 365 solutions

• First point of contact for customer-reported technical issues and service requests
• Triage and assignment of incidents
• Tracking progress and ensuring timely resolution based on SLA targets
• Keeping users and internal teams informed with clear and timely updates

• Salesforce development and solution delivery
• Design and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components and Aura Components

• Creating and maintaining document templates in Global P&C Document Management Solution according to guidelines and guidance from Template Requesters
• Supporting the implementation of template automations in other P&C systems (e.g. ServiceNow, Workday)

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Leading a high-performing HR operations team
• Ensuring efficient, customer-focused service delivery
• Team leadership
• Workload management
• Coaching and performance optimization
• Driving process improvements, compliance, and operational excellence
• Building, leading and managing a strong and collaborative team

Support of routine daily activities for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components...