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• Acting as a strategic project manager to guide customers through a structured onboarding process, including defining timelines and managing milestones
• Coordinating technical setup and overseeing API integration
• Ensuring rule configuration, system testing, and user training

Designing, building, reviewing, testing, and maintaining Ruby on Rails features and services in line with Diligent’s agile engineering practices...

• Building, operating, and improving production data pipelines using Python, Airflow, Kubernetes, and related technologies
• Designing scalable data pipelines and data models for growing data volumes and processing needs

• Leading motion design across brand touchpoints — social, digital campaigns, video, and event assets
• Owning video editing for digital and content marketing from brief to final delivery
• Developing concepts and storyboards before production starts

Embedding in the daily life of up to three engineering teams: Customer Platform (customer-facing applications, APIs, tenant management and provisioning) and Scoring (rules, scoring models and real-time decisioning)...

• Ensuring high availability and stable operations
• Monitoring systems and handling alerts
• Opening, managing and coordinating incidents
• Executing planned maintenance tasks
• Keeping contact with providers and internal technical teams
• Troubleshooting application issues and outages using documentation

• Working together with the client on their requirements
• Transferring requirements to the backlog of understandable and estimable project tasks
• Understanding priorities
• Preparing release/sprint plans
• Focusing on maximum transparency when working with stakeholders

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Preparing clear NAM performance analysis, dashboards and self-service reporting
• Leading the annual budgeting and forecasting processes
• Monitoring actual spending versus budget and providing insightful variance analysis

• Supporting Restaurant growth by improving restaurant Menu Performance and driving adoption of menu-related growth initiatives across EMEA
• Working closely with the Menu Growth Manager to analyze menu performance, identify opportunities and translate insights into concrete initiatives

• Initiating collection actions via phone and email
• Identifying potential risks affecting incoming payments
• Reviewing customer accounts to identify discrepancies, adjustments, or missed payments, and initiating issue resolution

• Leading the optimisation and continuous improvement of Dynamics 365 Sales
• Gathering requirements and translating business needs into effective solutions
• Facilitating workshops and collaborating with stakeholders at all levels
• Designing and implementing scalable processes, workflows and automations

• Supporting the migration of ETL pipelines between source systems and Snowflake
• Using SQL to validate data, check data quality, reconcile datasets, and identify discrepancies
• Monitoring pipeline executions, investigating issues, and helping resolve technical blockers

• Providing expert assistance in the diagnosis of complex technical issues
• Supporting the dealer network with quick solution finding of technical product issues
• Working closely with the technicians of the respective workshops and dealerships

• Leading end-to-end penetration testing engagements across web applications, APIs, cloud environments, kubernets, binary applications and internal/external infrastructure
• Simulating real-world attacks to identify security risks before they become threats

Developing and running the Databricks practice by setting priorities, coordinating experts across divisions and organising shared initiatives...

• Ownership of SAP Finance processes within a SAP Public Cloud transformation
• Analysis of business requirements and translation into SAP solutions
• Design and optimization of end-to-end Finance processes
• Work across key SAP FI/CO areas including GL, AP, AR, Asset Accounting and Controlling

• Designing, developing, and implementing scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components (LWC) and Aura Components

• Owning a portfolio of restaurant accounts end-to-end
• Leading negotiations and strategic planning in collaboration with senior internal and external stakeholders
• Driving adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital

• Handling the customer experience center end to end activities
• Reviewing every single ticket which is received and triage the activities as per the Responsible Matrix for Bangalore, Budapest centers