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• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

Running DCF analysis and preparing associated EEM documentation (incl. AtNs, EFMs, and DSPs) so as to analyse the commercial and strategic merits of bp cases, and present clear recommendations to leadership...

Efficient Order Processing: Own the timely, accurate entry of sales orders into the system, ensuring compliance with customer SLAs and expectations...

• You handle customer requests promptly and courteously
• You are responsible for pricing and margin decisions
• You process quote requests and sales orders according to specifications and requirements
• You verify purchase order details with sales orders and source of supply

• Managing Purchase Order Lifestyle from PO through to completion
• Ensuring the accuracy of all requisition details before submission
• Resolving errors and queries in PO’s
• Ensuring all PO’s are issued to vendors
• Tracking orders to ensure deadlines are achieved and sourcing alternative products if required

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

Efficient Order Processing: Own the timely, accurate entry of sales orders into the system, ensuring compliance with customer SLAs and expectations...

• You handle customer requests promptly and courteously
• You are responsible for pricing and margin decisions
• You process quote requests and sales orders according to specifications and requirements
• You verify purchase order details with sales orders and source of supply

• You ensure high customer satisfaction through effective and efficient processing of orders to meet Customer SLA requirements
• You examine customer orders to ensure the validity of product specifications (including configuration), quantities ordered, and any special pricing agreements or requirements

• Complete CHWCRM sourcing strategies in alignment with business objectives and company policies.
• Conduct analytical reviews to identify cost savings, value creation and process improvement opportunities across the defined supply chain.

Coordinating the Group-level account planning framework and leading the development of key customer account plans by identifying needs, prioritizing initiatives, and defining clear action plans, ensuring implementation in line with strategic directions...

• Design and code clean, maintainable and high-performance custom-build solutions based on Java technologies and related frameworks
• Follow defined methodology and standards to create software of high quality
• Conduct code reviews and provide constructive feedback to team members

• Design and code clean, maintainable and high-performance custom-built solutions based on Java technologies and related frameworks
• Follow defined methodology and standards to create software of high quality
• Conduct code reviews and provide constructive feedback to team members

• Ügyfélkapcsolatok napi szintű kezelése személyesen, telefonon és e-mailben
• Projektek teljes körű koordinációja
• Szoros együttműködés a többi projektfelelőssel és a gyártásvezetővel, kapcsolattartás vállalkozókkal és beszállítókkal

• Act as the first point of contact for customer inquiries and disputes via phone and written communication
• Own and manage cases end-to-end, ensuring timely resolution within defined service levels
• Resolve complex claims and returns in line with company policies and procedures

• Drive and manage various sourcing and contracting projects of low or medium complexity
• Ensure that the business requirements are well-understood and properly covered in the sourcing process
• Identify value levers and opportunities to maximise value for BP in the marketplace

• Review, analyse and process high volume invoices with accuracy.
• Manage a portfolio of vendor accounts and keep them reconciled and cleared.
• Perform daily/weekly invoice postings and related monthly reconciliation – follow and adapt to the monthly business rhythm of the team.

Management and maintenance of the ServiceNow platform including CMDB, configuration, customization, integrations and platform related administration tasks...

• Stakeholder management with country controllers and business stakeholders
• Participation in transition of activities from local controllers or external providers into the COE
• Prioritization and planning of personal workload for timely and consistent delivery of close and reporting activities

• Manage order entry, follow-up, invoicing, and returns
• Provide accurate stock and backorder updates
• Handle customer queries and complaints professionally
• Collaborate with internal teams (Sales, Finance, etc.)