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• Responsible for the delivery KPIs in the given country, such as transport SLA, on time delivery, POD return etc.
• Planning and optimizing transport orders
• Delivery note sending & tender releasing to logistics service providers

Build and maintain strong, long-term relationships with assigned corporate clients. Act as the primary point of contact, ensuring a deep understanding of client needs, priorities, and organizational challenges...

Supervise office soft and hard services, managing service expenses and monthly acceptance processes, handling expense and process management through the DataLink system....

• Design, develop, test, document, and deploy high quality Salesforce solutions leveraging Einstein 1 Platform, Lightning Web Components, and modern Apex patterns
• Analyze client specific requirements and define data model to support business, reporting and technical requirements

• Lead end-to-end managed services transition and transformation programs from contract commitment through stabilization and hypercare.
• Drive complex, first-of-kind transformation initiatives where solution design, implementation, transition, and operational onboarding run in parallel.

Als klantenservicemedewerker ben je het eerste aanspreekpunt voor klanten van MediaMarktSaturn. Je beantwoordt vragen over producten en diensten via telefoon en e-mail. Je behandelt uitsluitend inkomende contacten (inbound).   Je krijgt de vrijheid om gesprekken op een eigen, authentieke wijze te...

• Support the planning and execution of internal communication campaigns and activities across Europe.
• Create, edit, and publish engaging content in English, including articles, newsletters, announcements, presentations, and intranet materials.

• Design and build well-architected TypeScript features end to end for AML services and customer facing Admin Panel
• Lead team-level design reviews and write design docs or ADRs for significant changes
• Challenge requirements that don’t add up and raise delivery risks early with proposed mitigation

• Own the product and delivery roadmap, translating strategic direction into a clear and actionable backlog
• Define and prioritize customer-centric enhancements that improve the experience for patients, doctors, hospitals, and our employees working in blood collection points

• Handle customer questions and issues through email and live chat
• Respond to customer inquiries in a professional, friendly, and timely manner
• Explain financial and product-related topics in clear, straightforward language
• Investigate problems rather than simply forwarding them

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Leading a team of engineers and guiding their day-to-day work
• Removing blockers to enable team delivery
• Running regular one-on-ones and giving continuous feedback
• Owning delivery and adjusting priorities
• Mentoring engineers against the engineering competency framework

• Manage and support the Windows desktop environment using Microsoft Intune, Active Directory Group Policies, Patch My PC, and Windows Update for Business.
• Package, deploy, and maintain applications across a range of technologies including Intune, SCCM, Citrix, VDI and Patch My PC.

• Business process discovery
• Business process documentation
• Business process analysis
• Leading interviews and workshops with client stakeholders
• Capturing As-Is commercial processes and activities
• Structuring, analyzing, and documenting processes into clear and comprehensive documentation

• Tervezés, önálló fejlesztői munkavégzés, tesztek írása és implementáció
• Meglévő rendszereink karbantartása, javítási javaslatok
• Hibakeresés, hibajavítás, optimalizálás
• Automatizált build folyamatok karbantartása és továbbfejlesztése (CI/CD)

• Provide assistance and support to the sales team in managing customer accounts and commercial projects.
• Monitor order progress and proactively communicate status updates to customers and internal stakeholders.

• Implementation of TypeScript features for AML services and customer facing Admin Panel
• Contribution to design discussions with informed questions and explanation of design decisions
• Independent scoping of work and early issue raising with requirements

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users