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• Supporting NSC Commercial Vehicle Marketing teams and Ford of Europe Product Marketing teams
• Liaison with Ford of Europe CV Brand teams and NSC CV Product Marketing teams for product updates
• Implementation of product marketing strategy including launches, in-cycle actions, and run-outs

Supporting the development, implementation, maintenance, and support of HR systems including HRIS, Learning Management System, Timekeeping, and Payroll...

• Salesforce development and solution delivery
• Design and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components and Aura Components

• Managing customer requests across various channels and platforms
• Investigating and understanding the root causes of customer inquiries
• Documenting all customer interactions to track activities effectively
• Inputting data into Ford systems as required

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of Kubernetes architectures and designs against internal security requirements

• Writing system tests
• Executing system tests
• Evaluating system tests
• Writing integration tests
• Executing integration tests
• Updating integration tests
• Taking part in E2E testing
• Cooperating with teams from partner systems
• Managing regression tests
• Reviewing tests
• Writing documentation
• Log analysis

• Serving as the project lead and primary sponsor contact
• Accountability for overall delivery of the project including quality, time, and cost
• Establishing and communicating customer expectations to the project team
• Leading the cross functional project team to meet or exceed deliverables

• Primary adviser on sales force effectiveness topics
• Ownership of segmentation and targeting cycles, customer universe and route-to-market updates
• Design and governance of the sales incentive plan including target setting, rules, settlement and performance monitoring

• Managing customer requests across various channels and platforms
• Investigating and understanding the root causes of customer inquiries
• Documenting all customer interactions to track activities effectively
• Inputting data into Ford systems as required

Supervision of all end-to-end daily operations within the Accounts Payable team including accounting, query management, invoice issue resolution, quality controls and Idoc management...

• Understanding and defining BSC PTP business strategy and owning EMEA PTP process design
• Initiating and/or approving changes in EMEA process framework, design and documents
• Owning the control designs, approving deviations, and ensuring design effectiveness

Supervisory and administrative responsibility for development of staff members including hiring, performance development and annual review, disciplinary actions, mentor and counseling, personal development and career advancement and succession planning...

• Leading PDO teams in building solutions and data products
• Bridging the gap between business requirements, complex data streams, and actionable AI/analytical solutions
• Managing the full project lifecycle from backlog grooming and agile coordination to technical delivery and operational deployment