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• Support for development, quality assurance and product management
• Working closely with members of the team to ensure successful completion of projects and overall support with all roll-out services
• Enabling continuous improvement by supporting when needed

• Development and administration of human resources plans and procedures
• Maintenance of communication channel between senior management and team members
• Planning, monitoring and appraisal of employee performance
• Continuous communication engagement with all team members

• Hands-on technical leadership for cloud and platform capabilities
• Shaping technical solutions with Architects
• Building POCs
• Reviewing implementations
• Coaching and unblocking engineers
• Sharing knowledge and promoting collaboration
• Supporting technical assessments and code reviews

• Development and customization of Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools
• Building integrations between Dynamics 365 and Azure services such as Logic Apps and Functions

• Implementation of complex ServiceNow solutions including system configuration and custom feature development
• Provision of advanced technical consulting and support quality assurance activities
• Ensuring adherence to implementation standards and technical best practices

• Learning gaming system and underlying business model/processes
• Providing high quality 3rd line technical support for iGaming system to customer support team, central gaming, partners and engineers
• Participating in regular configurations of iGaming system

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

• Leading engineering teams responsible for platforms, tooling and capabilities
• Leading approximately 10–12 engineers across Delivery and Observability
• Working closely with Tech Leads, Architects, application engineering teams and other Engineering Leaders

• Mentorship and coaching of up to 10 recruiters
• Performance management including regular reviews, one-on-ones, IDPs, and team goal setting
• Process optimization of all recruitment stages
• Innovation and tools leadership for testing and implementing new technologies

• Odoo-modulok fejlesztése és testreszabása Python 3, XML, HTML használatával
• Backend-szolgáltatások fejlesztése Java/Spring és Hibernate segítségével
• Külső rendszerek összekapcsolása REST- és XML-RPC-API-k segítségével
• Eseményalapú integráció az Apache Kafka segítségével

• Designing scalable solutions
• Building modern user interfaces
• Developing high-performance backend services
• Writing automated tests
• Working with SQL and NoSQL databases
• Contributing across the entire software development lifecycle

• PEGA alacsony kódszintű alkalmazásfejlesztés eset típusok, munkafolyamatok és üzleti folyamatok modellezése és megvalósítása a PEGA Platformon
• Újrafelhasználható komponensek készítése több alkalmazásban is felhasználható funkcionális modulok fejlesztése

• ServiceNow megoldások tervezése megfelelve üzleti, funkcionális és megfelelőségi követelményeknek
• Szoros együttműködés a Scrum csapattal backlog elemek átdolgozása, követelmények tisztázása és pontos becslések készítése érdekében

• Respond to all incoming calls and handle guest requests, issues and complaints efficiently to deliver exceptional service and ensure high levels of guest satisfaction
• In charge of the departmental Knowcross system and make sure it is updated and used correctly

Workplace and operations management including overseeing day-to-day office operations, managing supplies and mail, and supporting office moves, renovations, and expansions...

• Megrendelések kezelése és feldolgozása
• Belső folyamatok figyelemmel követése, határidő és kapacitás vizsgálat
• Projektek és feladatok nyomon követése, határidőre való teljesítés elősegítése
• Kapcsolattartás külső partnerekkel
• Szerződések és ajánlatok előkészítése
• Adatbázisok feltöltése és karbantartása

• Content ownership of process documentation, SOPs, and knowledge-base articles behind Merchant Operations workflows
• Training design and delivery of onboarding and upskilling programmes for internal operations teams and external BPO agents

• Leading, coaching and developing a customer support team
• Owning the team's day-to-day operational delivery including workload, priorities, quality, customer experience and performance

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of IMS architectures and designs (VoLTE/VoWiFi/5G IMS) against internal security requirements

• Building and enhancing cutting-edge CAD features
• Developing world-class, testable, and maintainable code
• Collaborating closely with cross-functional teams to align technical innovations with business goals
• Evolving technical architecture and shaping engineering excellence