Team kft állások, munkák Budapesten

• Lead, coach, and develop a 5-person international help desk team 
• Own daily operations, workload distribution, and ticket prioritization 
• Ensure SLA compliance, service quality, and continuous improvement 
• Act as a senior (L2/L3) escalation point for complex and critical incidents 

• Designing and developing data models, Power BI reports and dashboards as a member of the Process Improvement & Automation team.
• Creating, optimizing and maintaining Excel macros and VBA solutions.
• Integrating various data sources (SAP, NAV, APIs, databases, Excel/CSV inputs).

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

• Achieve quota by ensuring license/product renewal accuracy and cross functional entitlement for customer support.
• Provide product renewal date and pricing details to the customer in advance to ensure timely renewal.

• Comprehensive Training: a structured 18-24 months program providing international exposure to various sales areas.
• International Experience: offering insights into global sales strategies and cross-cultural collaboration during and after the program.

• Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
• Resolving IT issues of our partners which can occur during the course of office work
• Documentation and logging of calls on the ticketing tool

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

EY Technology manages and operates all the technology we use at EY, providing quality service and business solutions to EY personnel worldwide. On‑Site Technology Services (OSTS) sits within EY Technology. We are the ‘face of EY Technology’. We provide hands‑on support, provisioning and...

• Act as trusted strategic and operational HR partner to senior leaders across the CEE region 
• Strengthen leadership capability, accountability and people management quality 
• Coordinate, drive and monitor leadership and sales training initiatives across the CEE region 

• Conducting day-ahead and intraday trading on the HUPX SPOT market
• Optimising RES power plant output through trading on Hungarian and Czech futures and spot markets
• Supporting daily proprietary trading activities across physical and financial products

• Accurate, timely preparation of customer invoices & credit notes 
•  Support reporting and perform data-driven analysis 
•  Manage AR communication and respond to customer queries 
•  Collaborate cross-functionally to ensure high-quality service 

• Working directly with business partners to understand their business requirements and ensure networking projects are properly designed and implemented.
• Identify, design, implement and document networking solutions that meet business needs and organizational standards.

We are looking for a proactive IT Specialist to join our international IT Helpdesk Opening Team, supporting the opening of new retail stores across the LPP Group. In this role, you will play a key part in the IT setup and support of new store openings, ensuring that all hardware, software, and...

We are seeking a highly skilled and motivated Content Marketing Manager to join our dynamic marketing team at Japanspecialist. As the Content Marketing Manager, you will be responsible for developing and executing content strategies that drive brand awareness, engage our target audience, and help...

• End‑to‑end order management, including among others processing, and follow‑up of customer orders, order acknowledgements, and deliveries in SAP.
• Full ownership of claim management
• Investigate customer complaints
• Escalation management
• Coordinate internally with Sales, logistics & quality

• Identify and engage with key SI/VAR partners who have strong market presence but limited or no ASUS business.
• Present ASUS value proposition, build trust, and establish joint business plans.
• Drive partner registration, onboarding, and enablement processes to ensure readiness to sell ASUS solutions.

• Participating in - and over time leading - early-stage conversations with enterprise prospects.
• Running qualification calls, supporting discovery meetings, and advancing opportunities through defined sales stages.
• Delivering structured product demonstrations to prospective enterprise clients.