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Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Process payment request forms including supplier invoices and held payments to consultants
• Process staff entitlement related invoices such as salary advance, rental advance and settling-in grant
• Review and approve various types of invoices processed by others up to delegation of authority

AI-driven vulnerability management. When frontier models can generate thousands of findings in a weekend, the bottleneck shifts from discovery to triage, verification, and remediation. We're building the pipeline that makes this sustainable....

• Development of thorough conceptual and practical understanding of MSCI analytics by applying them to realistic investment management problems
• Driving new sales and client adoption
• Establishment of model validation standards
• Identification of new opportunities for model and product innovation

• Design and implement core authentication and authorization including POST /auth/token endpoint, JWT validation middleware, and entitlement enforcement layer
• Build and maintain the entitlement decision cache with invalidation on entitlement changes

Development and enhancement of the MSCI Index Development Platform and the IndexMetrics Real-Time application using modern software engineering practices, Python, Azure, and AI-assisted development tools...

• Support sales channels to deliver an outstanding and seamless customer experience
• Maintain and continuously develop modern IT infrastructure, including POS systems, networks, and mobile devices
• Manage IT asset inventory, including monitoring, lifecycle management, and timely replacement of equipment

• Design and implement core authentication and authorization including POST /auth/token endpoint, JWT validation middleware, and entitlement enforcement layer
• Build and maintain entitlement decision cache with sub-10ms overhead target and invalidation on entitlement changes

• Lead the architecture, design, and implementation of enterprise-scale web applications using modern frontend technologies
• Serve as the technical lead for UI development while remaining actively involved in coding, design reviews, and implementation

AI-driven vulnerability management. When frontier models can generate thousands of findings in a weekend, the bottleneck shifts from discovery to triage, verification, and remediation. We're building the pipeline that makes this sustainable....

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Partner with functional leaders and stakeholders across the Group to support strategic and operational decision-making.
• Provide proactive financial analyses, recommendations, and business insights.

• Lead locally relevant execution of influencer, KOL, and expert strategies, in line with regional guidance  
• Identify, vet and onboard creators across tiers (micro, macro, celebrity, experts)  
• Build and manage relationships with creators and agencies 

• Lead and develop the E&P IT Operations, application, and data teams.
• Mentor the team to deliver high-quality solutions and uninterrupted operations.
• Communicate clearly regarding team goals, deadlines, and required training.

• Execution of procurement strategies and conduct market research to support the team in understanding industry trends and supply/demand shifts
• Building and maintenance of effective relationships with internal stakeholders and assist in preparing for cross-departmental alignment meetings

Support of routine daily activities for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components...

• Coordinate and manage daily operation of Enterprise Server Services (ESS) team with 8 team members
• Figure out new directions, plans to be able to improve ESS services and to deliver more value to the business.
• Managing a team of 8.

• Global travel arrangements and expense report preparation for employees in the EMEA region
• Guidance related to MSCI-preferred vendors, visa processes, and other travel-related topics
• Ensuring all travel arrangements adhere to MSCI Expense Policy

• Ownership of tax compliance and reporting activities for an assigned portfolio of MSCI legal entities across multiple jurisdictions
• Support of monthly, quarterly and year-end tax reporting as part of the financial close process

• Participation in design, POCs and development of complex tasks
• Ensuring high-quality delivery by developers
• Collaboration with architects to communicate, align and implement architecture direction
• Alignment with other tech leads to ensure technical consistency