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• Design and implementation of portfolio solutions for clients
• Ongoing management of portfolio solutions to meet client objectives and constraints
• Keeping up to date with client trends, industry news, events, research, and regulations

Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and either French, German, Spanish or Italian....

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Development and customization of Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools
• Building integrations between Dynamics 365 and Azure services such as Logic Apps and Functions

• Providing IT support to users via phone and email
• Processing, tracking and documenting tickets
• Cooperating with customers and 2nd-level support teams
• Maintaining and continuously developing the knowledge base
• Contributing ideas to improve processes and the user experience

• Professionally and warmly welcoming, informing, and serving guests in the restaurant and bar.
• Accurately taking and forwarding orders.
• Presenting and recommending food and beverage offerings in line with guests' needs and preferences.

• fontos szerep a szoftverfejlesztő csapat munkájában,
• hozzájárulás az IT rendszerek továbbfejlesztési projektjeihez,
• aktív részvétel a cég egyik core rendszerének továbbfejlesztésében,
• specifikáció alapján történő fejlesztés,
• részfeladatok önálló megvalósítása, dokumentálása.

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Learning the Gaming System and underlying business model/processes
• Providing high quality 3rd line technical support for iGaming System to Customer Support Team, Central Gaming, Partners and Engineers
• Participating in regular configurations of iGaming System

• Maintain customer and material master database
• Enter customer orders and follow them up
• Manage customer requests and queries
• Logging, assigning and tracking the progress of complaints & claims from receipt to completion

• Design and develop distributed backend services using .NET and event-driven architecture
• Collaborate with product and commercial teams to turn engagement ideas into scalable, maintainable, and user-friendly solutions
• Optimize microservice ecosystem for performance, reliability, and observability

• Lead locally relevant execution of influencer, KOL, and expert strategies, in line with regional guidance  
• Identify, vet and onboard creators across tiers (micro, macro, celebrity, experts)  
• Build and manage relationships with creators and agencies 

• Participation in design, POCs and development of complex tasks
• Ensuring high-quality delivery by developers
• Collaboration with architects to communicate, align and implement architecture direction
• Alignment with other tech leads to ensure technical consistency

• Execute quality evaluations using the client-aligned audit framework 
• Deliver structured, actionable audit feedback to agents
• Ensure all quality reporting meets the client contractual and compliance requirements
• Conduct call and case monitoring with the tools

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

What You’ll Do As part of our local IT team, you’ll be the go-to person for ensuring our colleagues have the right tools to succeed. Your key responsibilities will include: •IT Equipment Setup: Installing and configuring workstations (laptops, monitors, peripherals) for new joiners and existing...

• Design, build, review, test, and maintain Ruby on Rails features and services in line with Diligent’s agile engineering practices
• Own technical delivery for projects, epics, and major user stories, including solution design, implementation planning, and execution through to production

• Design the behavioural telemetry event and entity-state schemas and write the instrumentation specification
• Own the measurement standard including canonical definitions, naming, field ownership, versioned change control

• Advise business leaders and HR on international mobility solutions.
• Assess assignment options, risks, costs, and compliance implications.
• Support workforce deployment decisions and complex mobility cases.
• Act as a key link between business stakeholders, GBS, and external providers.