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• Executing system data maintenance and administrative activities in Cornerstone and relevant learning management systems
• Providing non-systems related learning process support

• Providing support, insight and explanation on HR systems
• Advisory and administrative activities in HR business processes and employee lifecycle events
• Providing customer service on HR related activities
• Supporting the embedding of new ways of working

Content ownership including building and maintaining process documentation, SOPs, and knowledge-base articles behind Merchant Operations workflows...

Providing insight, support and explanation on HR system and administrative activities in support of HR business processes, employee lifecycle events in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance...

• Business process analysis and design of Lead-to-Order processes
• Cross-country process harmonisation
• Requirements engineering
• Business workshops and stakeholder alignment
• Fit-gap and impact analysis
• End-to-end solution definition
• Backlog readiness and delivery support
• Business validation

Analyze business requirements and translate them into effective SAP solutions within your specialist domain. ...

• Execution of specified Accounts Payable projects
• Support of ongoing system and process migrations
• Invoice troubleshooting
• Accounts Payable accounting support
• Vendor master data clean-up
• Disbursement-related tasks including payment forecasting
• Building strong operational knowledge

• End-to-end implementation of automation solutions from initial idea assessment through to retirement
• Assessment of new use cases and mapping of business processes
• Identification of key process improvements

• Support AP invoice booking and invoice resolution
• Managing and executing regular reporting tasks
• Working together closely with the Accounts Payable department

• Virtual, on-demand strategic guidance and advisory support to global leaders on key People & Culture topics
• Partnership with business leaders to diagnose organizational needs and deliver tailored HR solutions
• Change management support and conflict resolution strategies

• Operating and maintaining BT International’s platform
• Supporting BT International's newest Global Fabric platform product
• Diagnosing and troubleshooting faults using NMS, command line investigation, event logs, dashboards, and runbooks
• Supporting service facing units and customers

• End-to-end SRE ownership for the Global Fabric service
• Incident ownership across the customer journey from detection to resolution
• Primary operational escalation point for CF-related incidents
• Escalation of complex technical issues and coordination of resolution activities

• Operational ownership for a small portfolio of key global voice customers
• Development and maintenance of detailed technical understanding of each customer's voice estate and traffic delivery

• System data maintenance and administrative activities for payroll, tax, social insurance, time, and benefits administration
• Customer service including inquiry resolution, request management, and troubleshooting related to pay, time, and benefits

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Administration, configuration and maintenance of Microsoft Dynamics 365 Business Central and Dynamics 365 CRM platforms
• Collaboration with various departments to gather business requirements and deliver tailored Dynamics 365 solutions

• Support AP invoice booking and invoice resolution
• Managing and executing regular reporting tasks
• Working together closely with the Accounts Payable department

• Leading and developing a diverse team within Mobility Operations
• Focusing on Mobility Finances, Compensation and administration of different Mobility workflows
• Continuous improvement of enabling Technology