Program állások, munkák XII. kerületben

• Perform adds, deletes, changes to the program within the agreed SLA
• Support assets and contract management by administrating entitlements and program statuses
• Set and/or maintain customer accounts
• Take part in inventory management by maintaining the database and validating data

• Issuing reference letters adhering to quality standards and legal deadlines
• Managing reference letter tool and ticketing system to meet KPIs and SLAs
• Providing professional customer service and developing key stakeholder relationships
• Advising partners on adoption of new ways of working

• Data analysis and insights generation
• Utilization of modern business intelligence tools and advanced data preparation methods
• Resolution of customer issues with a customer-centric approach
• Coaching of less experienced team members on reporting and data analysis

• Leading a team of HR generalists providing first-line support to German-based employees
• Managing a diverse and high-impact portfolio including Employee Lifecycle Management, Compensation, Payroll, Time & Benefits, and Compliance

• Planning, executing and optimizing global digital marketing campaigns across key channels such as Google Ads, Meta Ads, LinkedIn Ads and Display
• Media buying and strategic purchasing of ad space to reach target audiences effectively and efficiently through media agency

• Creating, owning and implementing a holistic change management strategy including engagement, readiness and adoption
• Driving behavioral change and technology adoption for effective knowledge transfer, user readiness, and seamless adoption of new functionalities

• Support SEO execution including technical, on-page, and off-page optimization
• Research SEO keywords for company website and marketing materials using various tools
• Select, prioritize, and grade keywords based on business value and project specifics

• Management of affiliate or global digital campaigns content creation and delivery process
• Incorporation of feedback from stakeholders and revision of digital campaigns content requests
• Instruction of stakeholders on new process or requirements to increase efficiency

• End-to-end orchestration of campaign content delivery across all channels and request types
• Coordination between global and local teams for affiliate digital campaign content needs, insights, and learnings
• Contribution to global and local content delivery

• Global product ownership for safety, health, and environmental compliance systems
• Monitoring corrective and preventive actions (CAPAs) and driving consistent application across global sites
• Documentation of process features, user stories, and requirements in technical platforms

Supporting and managing Roche activities related to Roche digital ecosystems and other connected platforms, channels, integrations and tools...

• Support complex and higher exposure quality and compliance activities
• Provide guidance and risk assessment on GCP, GVP, MDR, and IVDR compliance issues
• Serve as advisor and subject matter expert for Quality and Compliance-related processes
• Lead deviation management and process management activities

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Overseeing the seamless operation and alignment of The Lab’s digital content creation processes
• Contributing to the evolution of The Lab’s digital content creation processes
• Ensuring affiliates adoption of The Lab’s Digital Content and Services

• Managing the full recruiting lifecycle within a supportive global team
• Acting as a key communication partner for hiring managers and senior leaders
• Conducting in-depth candidate assessments focusing on evaluating core competencies and fit

• Overseeing the full lifecycle of assigned Workfront tickets from intake to closure
• Reviewing ticket briefs and clarifying missing or unclear information with stakeholders
• Assigning designers based on availability and expertise

• Preparation and leading of FIT-to-Template workshops for Financial Compliance
• Scoping workshops for Financial Compliance
• Liaising with local affiliate Finance stakeholders for the implementation of Financial Compliance requirements
• Assessment of localization requirements for Authorization

• Executing system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems
• Providing non-systems related Learning process support

• Pre-audit checks on invoices prior to issuance ensuring accuracy, contractual compliance, and billing quality
• Identification, investigation, and correction of non-billable or contract-violating charges in line with company procedures and approval guidelines

• Understanding global business strategy and translating on business department/employee level
• Creating alignment within the organisation for implementing action plans
• Proactively testing new solutions and proposals to leverage service delivery maturity