Phd hom crm javascript jquery állások, munkák XXIII. kerületben

• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

Providing exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Supporting customers throughout the order lifecycle
• Export order processing
• Logistics coordination
• Shipping administration
• Customer communication
• Quotations
• Master data management
• Providing exceptional customer support by responding promptly and accurately to internal and external customer requests

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution

• Acting as first point of contact for customers and providing efficient solutions to their issues
• Dealing with queries mainly via email and phone regarding Business to Business (B2B)
• Dispatching emails to the appropriate internal departments in a timely manner

• Leading operations of the Financial Shared Services Teams
• Implementing and operationalizing financial policies established by the Finance Division
• Developing effective systems and procedures to enhance operational efficiency
• Supporting standardization of financial services

• Kapcsolatok fejlesztése az ügyfelekkel, CFO-val és főkönyvelővel történő rendszeres kapcsolattartás során, kiemelkedő minőségű szolgáltatás nyújtása
• Új üzleti szolgáltatások kidolgozása, a számviteli és technológiában lévő lehetőségek felderítése

• Advisory on sales force effectiveness topics
• Management of segmentation and targeting cycles, customer universe and route-to-market updates
• Design and governance of the Sales Incentive Plan including target setting, rules, settlement and performance monitoring

• Design and implement security controls across identity (IAM/PAM, federation, conditional access)
• Design and implement security controls across data (encryption, key management, classification)
• Design and implement security controls across network (segmentation, secure landing zones, WAF/CASB)

• Design landing zones, network topology and identity/federation models across AWS, Azure, and/or GCP
• Define infrastructure-as-code patterns that other teams build on
• Design for HA/DR, resilience, and multi-region setups

• Design and evolve cloud environments across AWS, Azure and GCP
• Work on cloud migration, modernization and platform improvement initiatives
• Support cloud cost visibility, transparency and governance activities
• Identify opportunities to improve cloud efficiency, utilization and spending

• Architecture leadership for transformation of business systems, service operations and customer fulfilment platforms
• Definition of strategic architecture direction across telecom BSS, Service Operations, Salesforce Communications Cloud, ServiceNow and enterprise integration domains

• Participation in SAP implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Participation in SAP DRC implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Implementation of IT projects
• Acting as an interface between business units and IT service providers
• Independent planning and coordination of IT (sub-)projects
• Execution of IT projects including budget responsibility

• Building and working own pipeline including research, outreach, and qualification
• Meeting prospects through discovery calls, conferences, roadshows, and expos
• Listening for real problems and shaping them into opportunities suitable for NIX
• Nurturing and growing existing accounts alongside new logos

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Developing and executing SEO strategies aligned with product and marketing goals;
• Performing keyword research, competitive analysis, and identifying new ranking opportunities;
• Optimizing on-page elements to improve search rankings and user experience;

Grow an established segment: Own and expand SPH's existing base of university and research-agency customers; identify upsell/cross-sell opportunities across our product portfolio....