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• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Be the go to contact for Korean customers, making sure communication is smooth and their needs are understood.
• Support relationship-building and help keep customer satisfaction high.
• Learn how to create proposals, quotations, and presentations — and support the team in putting them together.

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

What You’ll Do As part of our HR team, you’ll support the HR activities. Your key responsibilities will include: •Documents registry, tracking their readiness, collecting data and signatures •Data tracking, data cleaning, data comparison (excel based) •Tracking benefit programs and handling their...

Oversee and manage the registration system (Salesforce) for summer sessions to ensure a smooth, organized, and user-friendly registration experience for participants and communities...

What You'll Be Doing· Handle customer inquiries via phone, email, and chat, providing accurate information on shipments and services· Investigate and resolve shipment-related issues (delays, lost parcels, complaints)· Collaborate with logistics, warehouse, and transportation teams to...

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

Cooperation in the execution MOL Group’s business, functional regional and IT strategy within the employee’s organization, furthermore, active participation in maintaining service provider approach....

Cooperation in the execution MOL Group’s business, functional regional and IT strategy within the employee’s organization, furthermore, active participation in maintaining service provider approach....

• Assist local team on product database creation
• Support products configuration and manage technical offers and documentation related to Low Voltage and Medium Voltage components

Key Tasks and Responsibilities: • Taking ownership of customer issues reported and seeing problems through to resolution. • Researching, diagnosing, troubleshooting, and identifying solutions to resolve hardware / software issues. • Following standard procedures for proper escalation of unresolved...

• Payroll operational activities (3rd party vendor managed payrolls)
• Payroll accounting activities (postings, reconciliations, JE creations)

• Be the first point of contact for IT-related questions via phone, email, chat, and ticketing systems
• Support users in German and English
• Troubleshoot common hardware, software, and access-related issues
• Log and track incidents in our ITSM system
• Escalate more complex issues to specialist teams

• Design, configure, and enhance SAP PP (Production Planning) processes in S/4HANA Public Cloud
• Participation in S/4 rollouts, ensuring consistent global template adoption and local fit-to-standard workshops
• Support for clients in implementing best-practice production processes

• Design, develop, test, document, and deploy high quality Salesforce solutions leveraging Einstein 1 Platform, Lightning Web Components, and modern Apex patterns
• Analyze client specific requirements and define data model to support business, reporting, and technical requirements

• Design, develop, test, document, and deploy high quality Salesforce solutions leveraging Einstein 1 Platform, Lightning Web Components, and modern Apex patterns
• Analyze client specific requirements and define data model to support business, reporting and technical requirements

• Building infrastructure for FAQs, self-service pages, and chat platform as a primary support channel
• Enabling smarter customer interactions
• Automating solutions
• Helping other teams deliver better support experiences
• Delivering seamless, impactful solutions across all Wise platforms

• Implementation, configuration, and optimization of SAP eWM solutions in S/4HANA
• Driving global rollout activities including fit-to-standard workshops, template localization, testing, and deployment
• Collaboration with MM, SD, TM, and PP teams on end-to-end logistics flows

• Implementation of new or maintenance of existing solutions specialized in one or more SAP modules
• Provision of functional expertise, guidance, and instruction on SAP processes
• Proposal, configuration and testing of business solutions according to requirements