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• Own and resolve sensitive or high-priority client issues
• Provide fleet related support via email and phone
• Handle tasks related to fuel/EV card accounts and service issues
• Communicate clearly and efficiently with both customers and internal teams
• Manage expectations and escalate where needed

• Process and validate PO based and direct invoices and payment requests, manage and run payments
• Manage vendor accounts
• Audit, report and support AP invoice resolution
• Handle affiliate’s internal invoice queries

• Ensure the effective operation and leadership of the Strategic Risk Analysis and Reporting function.
• Prepare and present regular risk reports to senior management (Board of Directors, Supervisory Board, Risk Committees) and the parent company.

• Be the first point of contact for our B2C customers across EMEA.
• Handle incoming requests and questions with care and efficiency.
• Proactively improve processes to make customer journeys smoother.
• Share customer insights with our e-commerce team to shape better experiences.

• Monitoring bank statements and tracking payments
• Handling returned/failed payments and liaising with AP
• Posting journals related to bank transactions and forecasts
• Supporting month-, quarter-, and year-end closing
• Performing cash & transit clearing activities
• Working with data in Excel and SAP

• Revenue recognition accounting for the business unit across subscription and transactional product streams in accordance with ASC 606
• Assessment of new and amended contracts and determination of appropriate accounting treatment

• Development of conceptual and practical understanding of MSCI analytics applied to investment management problems
• Driving new sales and client adoption
• Establishment of model validation standards
• Identification of new opportunities for model and product innovation

• Understanding implementation of Fixed Income Derivative Pricing Models written in C++ including yield curve, inflation, FX and volatility derivative models
• Quantitative modeling involving analysis of model output and time-series to define correctness criteria and thresholding measured daily

• Develop and maintain our python-based model-agnostic AI agentic backend, managing connections between plugins and other components of the system
• Create and develop a plugin infrastructure of agents, MCPs, skills of our internal and external services under our core platform

Technical Implementation & Quality Control...