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Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

• provide 1st and 1.5 level support for developer and tester colleagues within the Siemens Group
• handle problems and requests concerning the systems we operate via multiple ticketing systems both in English and German

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

• Complete and monitor the settlement of various trading products, ensuring adherence to internal controls and compliance regulations.
• Identify and resolve settlement discrepancies and issues, collaborating with internal and external collaborators to find effective solutions.

• Generate customer invoices and supporting documentation
• Settle all 3rd party transactions per contractual terms
• Ensure funds are received and paid on time and accurately; liaise with counterparties should any discrepancies occur; provide thorough explanations for any outstanding balances

• You co-ordinate XaaS deals in Computacenter’s ERP system and manage clearing vendor invoices
• You check and validate consumption data against Vendor invoices
• You prepare data for sales and create purchase orders
• You create reports based on customer requirements

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• You ensure high customer satisfaction through effective and efficient processing of orders to meet Customer SLA requirements
• You examine customer orders to ensure the validity of product specifications (including configuration), quantities ordered, and any special pricing agreements or requirements

• You handle customer requests promptly and courteously
• You are responsible for pricing and margin decisions
• You process quote requests and sales orders according to specifications and requirements
• You verify purchase order details with sales orders and source of supply

• Managing Purchase Order Lifestyle from PO through to completion
• Ensuring the accuracy of all requisition details before submission
• Resolving errors and queries in PO’s
• Ensuring all PO’s are issued to vendors
• Tracking orders to ensure deadlines are achieved and sourcing alternative products if required

Complete day to day customer service-related operational tasks to ensure the service meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions’ core values....

• Online és írásbeli megrendelések kezelése, feldolgozása a belső szabályok szerint
• Aktív együttműködés az értékesítési, raktári, pénzügyi és ügyféltámogató csapatokkal
• Ügyféladatok létrehozása és frissítése vállalati rendszerekben
• Rendelések státuszának folyamatos nyomon követése a teljesítésig

• Beérkező vendégek fogadása
• Foglalások kezelése
• Vendégek tájékoztatása, asztalhoz kísérése

• Vendéglista ellenőrzés
• Karszalag ellenőrzés
• Vendégek fogadása
• Vendégek terelése

• Festipay kártya használatának ismertetése a vendégekkel
• Készpénz feltöltése festipay kártyára
• Budapest Park termékeinek értékesítése

• Implementation of ServiceNow solutions including system configuration and development of custom features
• Support of technical consulting and testing activities
• Following implementation standards and technical best practices
• Providing expertise on technical questions related to the ServiceNow platform

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Chunking and ingestion architecture with deterministic, validation-gated pipelines handling diverse enterprise document types with indexing and contextual enrichment
• Retrieval pipeline with vector search, BM25 hybrid retrieval, RRF re-ranking, embedding model selection and optimisation

• Translating the VP of People's strategic vision into a tangible People Operations roadmap
• Fostering a unified global team feel developed, empowered, and supported
• Connecting daily work to company strategy and promoting development across the team

• Development and customization of Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools
• Building integrations between Dynamics 365 and Azure services (Logic Apps, Functions)
• Supporting migration from Salesforce to Dynamics 365 to unify global customer data and business processes