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• Raise activities that are not completed by assignees.
• Keep the accountability for the customer query or request resolution
• Provide customer support via the internet, phone, and email to support activities including:

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Assist local team on product database creation
• Support products configuration and manage technical offers and documentation related to Low Voltage and Medium Voltage components

• Wordt een expert en biedt onze klanten een uitstekende service.
• Verwerk de customer experience-cases administratief via de diverse applicaties.
• Gebruik verschillende moderne communicatiekanalen om de best mogelijke service te bieden.

• In-charge of visual merchandising of the store in accordance with the guidelines and promote new lines effectively
• Implementing the visual activities of the store in a daily/weekly and seasonal manner

• Coordinate projects related to repacked products and display materials, ensuring smooth execution
• Support the internal “One List” process, including promotional SKU creation and maintenance
• Work with Marketing and external suppliers to manage POS material production and distribution

• Payroll operational activities (3rd party vendor managed payrolls)
• Payroll accounting activities (postings, reconciliations, JE creations)

• Be the first line of support for EV customers and charge point hosts across multiple channels including telephone, email, live chat, and social media
• Champion bp pulse products and services by staying up to date on developments in our market-leading charging network

Key Tasks and Responsibilities: • Taking ownership of customer issues reported and seeing problems through to resolution. • Researching, diagnosing, troubleshooting, and identifying solutions to resolve hardware / software issues. • Following standard procedures for proper escalation of unresolved...

• Are you excited to shape and lead a regional talent acquisition strategy across Central and Eastern Europe? 
• Do you thrive in partnering with senior leaders to deliver high-impact hiring outcomes in a fast-paced IT environment? 

• Supporting the work of attorneys and associates
• Preparing and formatting Word documents, Excel spreadsheets and PowerPoint presentations
• Preparing and filing submissions to courts and authorities

Role Overview The Social Media Designer Trainee supports the creation of visually engaging and platform-native content for the company’s social media channels. This entry-level role is ideal for someone passionate about graphic and motion design, digital storytelling, social media trends, and...

Cooperation in the execution MOL Group’s business, functional regional and IT strategy within the employee’s organization, furthermore, active participation in maintaining service provider approach....

Cooperation in the execution MOL Group’s business, functional regional and IT strategy within the employee’s organization, furthermore, active participation in maintaining service provider approach....

• Office reception: welcoming visitors, and managing front-desk activities
• Administration and coordination: handling office administrative tasks, including managing office documents, handling emails, organizing meetings and events, coordinating travel arrangements, and more

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

• Sharp attention to detail and follow-through — you notice when something hasn't happened and you make it happen
• Experience working in a CRM (any major tool counts — HubSpot, Salesforce, Pipedrive, or similar)

Functional Complete day to day customer service related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions core values. Leverage deep understanding of...

Comprehensive management of campaigns in the area of influencer marketing (concept creation, cooperation with external partners, communication with community members or Influencers or their agents, implementation of campaign concept and evaluation)...