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Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and either French, German, Spanish or Italian....

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Gather information through relevant business systems/tools
• Provide advice and support to customers, ensuring the timely and satisfactory resolution of queries
• Understand the nature and urgency of resources, what exactly the customer requires and schedule them accordingly

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Revenue recognition accounting across subscription and transactional product streams in accordance with ASC 606
• Preparation and posting of revenue-related journal entries in SAP
• Preparation and delivery of period-end management reporting packages including full P&L variance analysis

• Development and customization of Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools
• Building integrations between Dynamics 365 and Azure services such as Logic Apps and Functions

• Providing IT support to users via phone and email
• Processing, tracking and documenting tickets
• Cooperating with customers and 2nd-level support teams
• Maintaining and continuously developing the knowledge base
• Contributing ideas to improve processes and the user experience

• Magas szintű technikai és üzleti tanácsadás ügyfelek számára az Atlassian termékekkel és saját fejlesztésű megoldásokkal kapcsolatban
• Ügyfelek üzleti és IT folyamatainak felmérése
• Komplex megoldások tervezése, bevezetése és minőségbiztosítása

• Professionally and warmly welcoming, informing, and serving guests in the restaurant and bar.
• Accurately taking and forwarding orders.
• Presenting and recommending food and beverage offerings in line with guests' needs and preferences.

• fontos szerep a szoftverfejlesztő csapat munkájában,
• hozzájárulás az IT rendszerek továbbfejlesztési projektjeihez,
• aktív részvétel a cég egyik core rendszerének továbbfejlesztésében,
• specifikáció alapján történő fejlesztés,
• részfeladatok önálló megvalósítása, dokumentálása.

• Learning the Gaming System and underlying business model/processes
• Providing high quality 3rd line technical support for iGaming System to Customer Support Team, Central Gaming, Partners and Engineers
• Participating in regular configurations of iGaming System

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Designing applications to meet business process and application requirements
• Building applications to meet business process and application requirements
• Configuring applications to meet business process and application requirements
• Collaborating and managing the team to perform effectively

• Maintain customer and material master database
• Enter customer orders and follow them up
• Manage customer requests and queries
• Logging, assigning and tracking the progress of complaints & claims from receipt to completion

• Lead locally relevant execution of influencer, KOL, and expert strategies, in line with regional guidance  
• Identify, vet and onboard creators across tiers (micro, macro, celebrity, experts)  
• Build and manage relationships with creators and agencies 

• Participation in design, POCs and development of complex tasks
• Ensuring high-quality delivery by developers
• Collaboration with architects to communicate, align and implement architecture direction
• Alignment with other tech leads to ensure technical consistency

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

• Execute quality evaluations using the client-aligned audit framework 
• Deliver structured, actionable audit feedback to agents
• Ensure all quality reporting meets the client contractual and compliance requirements
• Conduct call and case monitoring with the tools

What You’ll Do As part of our local IT team, you’ll be the go-to person for ensuring our colleagues have the right tools to succeed. Your key responsibilities will include: •IT Equipment Setup: Installing and configuring workstations (laptops, monitors, peripherals) for new joiners and existing...

• Promote a positive associate experience, act as ambassador of Marriott’s culture and core values.
• Partner with operational leaders across multiple properties to identify and address workplace engagement trends and opportunities.