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• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair, in clear written German

• Managing all clinical operational and quality aspects of allocated studies, of low to moderate complexity, in compliance with ICH GCP
• Assuming Clinical Study Manager (CSM) responsibilities on small and/or less complex projects in accordance to project specific requirements

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair, in clear written German

• Taking orders through the CRM system (Veeva) and forwarding them to wholesalers
• Maximising product visibility through effective shelf placement and the use of POS materials
• Monitoring execution using the TRAX system
• Monitoring and optimising product availability

Providing scientific leadership within project teams independently and/or collaboratively with research scientists...