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• Assure partner performance against contractual SLAs and agreed service levels, leading corrective actions where underperformance is identified. 
• Own and contribute to governance forums, service reviews, and performance discussions with strategic partners and internal stakeholders. 

• Act as the commercial owner for the assigned portfolio, managing, tracking, and supporting delivery of annual revenue targets exceeding €1.5bn.
• Provide regular, high-quality commercial analysis and insight to senior leaders, including Directors, the Senior Leadership Team, and executive stakeholders.

• Implement time-sensitive and business-critical projects in alignment with agreed scope, quality, timelines, and budgets.
• Oversee local project budgets up to EUR 2 million, including planning, forecasting, and financial oversight.

• Guide and support at least one privacy analyst, encouraging collaboration and ensuring smooth daily operations across global processes.
• Manage privacy demand intake by triaging, categorising, and allocating requests to maintain visibility of workload and priorities.

• Take full ownership of the product lifecycle for Fixed Network and Unified Communications solutions
• Plan, develop, and manage the local and group‑aligned product portfolio within the global Product Operating Model
• Drive portfolio evolution by initiating new product and service developments

• Lead global incentive programme operations for Vodafone Group’s strategic partnership with Microsoft, ensuring accurate claims, reporting and distribution.
• Act as subject matter expert for Microsoft incentive programmes, including Microsoft Elevate, managing multi million funding portfolios.

Review and validate business demand, ensuring alignment with coherent end‑to‑end customer journeys and translating requirements into clear design documentation, including user stories, technical specifications, and architecture diagrams....

• Support the IT PPM lead with maintaining and updating project and portfolio data
• Assist in preparing weekly and monthly status reports, dashboards, and KPI summaries
• Coordinate collection of project updates from project managers and stakeholders

• Build and maintain effective relationships with key partners across Vodafone Business and local markets, interpreting insight requirements and ensuring high stakeholder satisfaction.
• Design, execute, and present insight projects, recommending appropriate research approaches based on business needs.

• Support pricing activities for business opportunities by preparing structured analyses and models
• Build and maintain Excel-based pricing and financial templates using advanced functions
• Collect, validate and organise input data from internal stakeholders

• Coordinating data requests with plants and offices
• Consolidating courier and small parcel supplier information
• Collecting available shipment and volume details
• Structuring data to ensure transparency and tender readiness.

• Deliver responsive, multiplatform UX solutions such as wireframes, user flows, and UI compositions with minimal support.
• Present design proposals clearly, facilitating productive peer reviews.
• Recommend improvements aligned with accessibility, localisation, and brand guidelines.

• Implement time-sensitive and business-critical projects in alignment with agreed scope, quality, timelines, and budgets.
• Oversee local project budgets up to EUR 2 million, including planning, forecasting, and financial oversight.

• Design, configure and optimise Adobe Analytics implementations from scratch, including report suites, traffic variables and conversion variables
• Act as Commercial Analytics Owner for multiple flagship Vodafone Group products

• Operate, maintain, and continuously improve cloud-based platforms supporting digital products and services.
• Contribute to platform operations activities, ensuring availability, performance, and reliability across development, test, and production environments.

• Act as the commercial owner for the assigned portfolio, managing, tracking, and supporting delivery of annual revenue targets exceeding €1.5bn.
• Provide regular, high-quality commercial analysis and insight to senior leaders, including Directors, the Senior Leadership Team, and executive stakeholders.

• Coordinate and oversee programme delivery activities, ensuring key milestones are achieved across all involved teams and organisations.
• Apply and maintain programme and project management methodologies, tools, and governance frameworks.

• Manage end-to-end change control activities, including request intake, analysis, approval, implementation, reporting and review.
• Coordinate and progress customer change requests through defined change management processes, including escalation where required.

• Validate incoming invoices, prepare the related reports
• Distribute daily validation workload and proactively report any delays or system issues
• Match the corresponding purchase orders/supporting documentation to incoming invoices

• Match the corresponding purchase orders/supporting documentation to incoming invoices in our ERP system
• Prepare monthly vendor statement reconciliation, investigate and follow-up on the queried and escalated items
• Prioritize the processing of non-FTM invoices, manually book and/or investigate further