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• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Handle customer questions and issues through email and live chat
• Respond to customer inquiries in a professional, friendly, and timely manner
• Explain financial and product-related topics in clear, straightforward language
• Investigate problems rather than simply forwarding them

• Understand business needs and translate them into well-structured business, data and reporting requirements
• Work with business stakeholders to clarify objectives, priorities, KPIs and acceptance criteria

Leads projects to implement MOL Group’s Business strategic initiatives related to IT investments and application developments....

• Process and validate PO based and direct invoices and payment requests, manage and run payments
• Manage vendor accounts
• Audit, report and support AP invoice resolution
• Handle affiliate’s internal invoice queries

• Execute customs operations and implement customs clearance processes, in compliance with regulations.
• Manage import and export documentation, collect operational data, and prepare the required reports.
• Handle Value Added Services (VAS) operations on a daily basis, in line with customer requirements.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

ABOUT THE ROLE Our data estate combines modern cloud platforms (Snowflake, Databricks, Microsoft Fabric on Azure, Power BI) with on-prem SQL Server databases we are modernizing. Each platform has an expert domain architect. What we need now is the architect who makes them work together as one...

• Webes portálok és alkalmazások napi szintű üzemeltetése, rendelkezésre állásuk biztosítása
• Alkalmazások monitorozása és felügyelete (ELK stack, Grafana)
• Incidenskezelés: hibák diagnosztizálása, egyeztetés fejlesztőkkel, javítás koordinálása és végrehajtása

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year

• Design, deliver, and oversee corporate health and other insurance-based employee benefits programs
• Build, grow, and maintain strong, long-term relationships with clients, insurers, and healthcare providers
• Manage contracts and keep internal records accurate and up to date

• Own and continuously enhance the Credit Control process to drive best-in-class cash collection performance.
• Manage relationships with credit insurance and factoring providers, including policy administration, reporting, and issue resolution.

• Identify cybersecurity threats and perform analysis of reported anomalies on networks and systems.
• Mitigate and contain identified threats
• Initiate escalation procedures and incident response processes

• Controlling, designing and tracking the amount, state and cost of software licences
• Responsible for the annual software tracking projects
• Reporting about the licence situation periodically

• Own quarterly and year-end compliance activities, including SOX controls tied to manufacturing controllership.
• Review and resolve complex control, reporting, and compliance issues across regions, support auditors, and help drive remediation and control enhancements.

• Design, maintain, and evolve robust, scalable data architectures aligned with business and digital transformation objectives
• Build and optimize high‑performance data models for analytics
• Act as a strategic partner to business and engineering teams to shape data solutions end‑to‑end

• Design, implement, and optimize compiler passes and transformations using LLVM/Clang or GCC
• Build and maintain robust toolchains
• Support new and complex architectures in compiler backends
• Work on architecture-agnostic and IR-level optimizations
• Work on silicon specific optimizations

• In-depth assessments with clients to understand business and technical needs
• Analysis of client requirements and proposal of feasible technical solutions
• Identification of client challenges and goals with recommendation of effective solutions

Shaping AWS architectures and technical decisions for web applications, SaaS platforms and enterprise environments...