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• Management of affiliate or global digital campaigns content creation and delivery process
• Incorporation of feedback from stakeholders into digital campaigns content requests
• Instruction of stakeholders on new processes or requirements to increase efficiency

Architect access strategies including comprehensive funding, pricing, and reimbursement plans for product launches, line extensions, and digital solutions...

• System data maintenance and administrative activities for payroll, tax, social insurance, time, and benefits administration
• Customer service including inquiry resolution, request management, and troubleshooting related to pay, time, and benefits

• Learning needs analysis and partnership with internal customers for course content input
• Planning, organizing, and developing training content to meet specific training needs
• Creation and modification of e-content using authoring tools and software

• Support for Procurement and Finance related processes
• Support for end-users and super-users globally
• Support the Business Process Manager/Global Business Process Owner in adoption of Global Master Data Management best practice solutions and business processes

• Installation, configuration, and testing of the Roche IT portfolio
• Provision of high-level technical support for the systems and solutions of the RIS Portfolio
• Software upgrades and system adjustments
• Verification and approval of the operational quality of all system equipment

• Performing complete, stringent and timely training and learning related administrative and organizational tasks
• Providing insight, Tier 2 support and explanation on learning system (Cornerstone)
• Administering and updating learning catalog
• Managing course enrollments for learners

Strengthening the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design...

• Support AP invoice booking and invoice resolution
• Managing and executing regular reporting tasks
• Working together closely with the Accounts Payable department

• Establishing and leading day-to-day operation and management
• Driving operational excellence to achieve the objectives of the Global Business Line
• Leading a team of specialists
• Inspiring and shaping the future of the organization
• Coaching and fostering the development of Business Line members

• Business process analysis and design of Lead-to-Order processes
• Cross-country process harmonisation
• Requirements engineering
• Business workshops and stakeholder alignment
• Fit-gap and impact analysis
• End-to-end solution definition
• Backlog readiness and delivery support
• Business validation

• Dedication towards undisturbed business activities by committing to Service Level Agreement
• Ensuring technological architecture meets user requirements
• Executing day-to-day activities according to the agreed service level
• Following instructions of the Team Lead regarding daily work coordination

Supporting the work of the team’s senior specialists and junior managers in the timely and accurate production of the group prior year tax adjustments and the P09 reporting for non-complex RoW entities in line with the IFRS standards and the group reporting instructions...

• Maintenance and support of daily activities of Travel and Expense and Company Card expenses associated with Roche Global Credit card programs
• Acting as primary point of contact for internal customers providing support and guidance for corporate credit cards and Concur expense management

• Management of affiliate or global digital campaigns content creation and delivery process
• Incorporation of feedback from stakeholders and revision of digital campaigns content requests
• Instruction of stakeholders on new process or requirements to increase efficiency

• Leading and mentoring subchapter members
• Designing tailored personal development plans
• Managing subchapter resources
• Optimizing team utilization
• Establishing process governance
• Attracting, recruiting, and onboarding content creation talent
• Fostering a culture of continuous learning and content excellence

• Roll-out global template solutions for the area of Finance/ Tax including solution documentation and implementation
• Test management
• Business process operations including integrated training management
• Evaluation of local GAP and design localization extension for the global template

• Expert consulting on holistic Cx initiatives with all chapters/parts of P&C
• Driving customer journey mapping and partnering across chapters on identified opportunities

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior