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• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Content ownership of process documentation, SOPs, and knowledge-base articles for Merchant Operations workflows
• Training design and delivery of onboarding and upskilling programmes for internal operations teams and external BPO agents

• Technical onboarding of TelCo and OSS applications onto Kubernetes-based platforms
• Contribution to Site Reliability Engineering through automation of operational tasks and creation of enhancements

• Integration of security best practices into the DevOps lifecycle
• Implementation and continuous improvement of security services, CI/CD pipelines, and cloud infrastructure with focus on automation and scalability

• Leadership in design, development, and continuous improvement of CaaS and PaaS platforms built on Kubernetes ecosystem with backend development in Golang
• Architecture and implementation of new platform features ensuring scalability, reliability, and security

• Credit risk assessment and management
• Reporting unusual, non-standard events and requests to the team leader
• Providing daily operation support to the team leader and the assigned division
• Becoming familiar with each business unit’s processes to ensure effectivity and efficiency

• Napi hibaelhárítás és karbantartási feladatok elvégzése a csoportvezető utasítása alapján
• Tervezett karbantartások elvégzése gyártói utasítás alapján
• CNC gépek, valamint kiszolgáló berendezések rendelkezésre állásának biztosítása
• Javítási megrendelések kezelése

• Design, operation and further development of OpenStack-based services on the T Cloud Public Platform in the network area
• Planning and driving automation using common automation frameworks
• Further development of the physical and virtual network architecture taking IT security aspects into account

• Drive deployment of large scale SAP S4 project
• Responsible for areas in and around Asset Accounting, CAPEX & Lease Accounting
• Implementation of the E2E BPM strategy
• Delivery of solutions including processes, technology, and analytics
• Support global business acceptance for dedicated area

• Assessing employee expense claims against company policies, procedures, and external regulatory requirements
• Managing daily priorities and conducting expense audits
• Maintaining productive working relationships with stakeholders

• Networking to develop new sales opportunities in the academic field
• Sales of tailor made cutting-edge technology in the field of multiphoton microscopy
• Managing customer relationships
• Contacting research institutes abroad
• Giving oral presentations about products and solutions in front of large audiences

• Executing system data maintenance and administrative activities in Cornerstone and relevant learning management systems
• Providing non-systems related learning process support

• Managing and migrating ETL pipelines between various source systems
• Validating pipeline build success and output data quality
• Communicating with business stakeholders and SME's regarding their respective data domain

• Development of advanced technical solutions for infrastructure and services expansion and operation
• Preparation of procedures for the complete life cycle of cloud-native based production environment of packet Core including 5G-SA

• Planning, executing and optimizing global digital marketing campaigns across key channels such as Google Ads, Meta Ads, LinkedIn Ads and Display
• Supporting and partnering with business partners in executing on the paid media strategy

• Preparation and leading of FIT-to-Template workshops for Financial Compliance
• Scoping workshops for Financial Compliance
• Liaising with local affiliate Finance stakeholders for the implementation of Financial Compliance requirements
• Assessment of localization requirements for Authorization

Strengthening the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design...

• Management of affiliate or global digital campaigns content creation and delivery process
• Incorporation of feedback from stakeholders and revision of digital campaigns content requests
• Instruction of stakeholders on new process or requirements to increase efficiency

• Supporting and partnering with business partners to execute paid media strategy
• Managing end-to-end campaign coordination
• Directing external agency partners for workflow execution
• Delivering full suite of objectives across Roche online presence
• Driving and executing multi-channel paid media strategies