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• Supporting dealership technicians across the German-speaking network and developing expertise in vehicle diagnostics, repair processes, and emerging technologies
• Analysing vehicle faults, diagnostic data, error codes, and repair information

Playing a pivotal role in the continuous harmonization, standardization, and automation of the global documentation methodology by maintaining and supporting the Roche Process Documentation Portal (RPDP)...

• Conducting detailed reviews of marketing materials to ensure compliance with Roche brand guidelines
• Providing expert guidance to global marketing and product teams on regulatory compliance matters
• Educating marketing teams on brand compliance requirements and sharing best practices

• Taking part in the BAU development tasks
• Designing, implementing, and delivering high-quality software solutions that conform to architectural standards
• Optimizing and refactoring existing code for improved reliability and performance
• Understanding and reworking/improving the existing codebase

• Leading end-to-end implementation of automation solutions from initial idea assessment through to retirement
• Assessing new use cases, mapping business processes, and identifying key process improvements

• Managing inbound queries from IFF employees via the Ticket Service System
• Providing consistent and accurate support using the HR knowledge base
• Educating employees and managers on available HR resources and self-service tools

• Supporting the migration of ETL pipelines between source systems and Snowflake
• Using SQL to validate data, check data quality, reconcile datasets, and identify discrepancies
• Monitoring pipeline executions, investigating issues, and helping resolve technical blockers

• Participation in SAP implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Leading a Snowflake migration project, supporting the migration of ETL pipelines between source systems and Snowflake
• Assigning tasks, tracking progress, and ensuring smooth day-to-day delivery

• MSSP SOC és egyéb kiberbiztonsági szolgáltatások, valamint komplex ügyfélmegoldások architekturális és technikai tervezése
• Műszaki koncepciók, megoldási tervek és ajánlatok kidolgozása, valamint a Sales és Pre-Sales csapatok szakmai támogatása

Leading and developing a diverse team within Mobility Operations, focusing on Mobility Finances, Compensation and the administration of different Mobility workflows as well as the continuous improvement of enabling Technology...

• Managing the product roadmap
• Prioritizing the team backlog in alignment with the ART Backlog
• Determining Agile team capacity allocation
• Prioritizing issue resolution
• Coordinating User Stories
• Ensuring approval against Definition of Done
• Defining user stories and acceptance criteria

• Following and maintaining work related process documentation
• Delivering quality work
• Completing tasks on or before deadline
• Ensuring compliance with SOX rules, policies and procedures, financial standards
• Performing daily/weekly/monthly reconciliation tasks and investigating/correcting differences

• Daily problem-solving and financial support for business teams
• Acting as a finance partner for client service teams
• Supporting billing, supplier, and payment-related issues
• Participating in monthly closing, quarterly forecasts, yearly budgeting
• Delivering ad hoc reports for local and regional management

• Handling the customer experience center end to end activities
• Reviewing every single ticket which is received and triage the activities as per the Responsible Matrix for Bangalore, Budapest centers

• Designing, developing, and implementing scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components (LWC) and Aura Components

• Providing first-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engaging with users across multiple channels, including phone, chat, and self-service portal

• Supporting the Roche-site in Budapest
• Handling bills for Roche suppliers and managing administration of all accounts payable related processes
• Contributing actively to dealing with complex processes and issues in the area of accounts payable

• Establishing and achieving quality and guest satisfaction goals
• Helping guests with their requests and complaints while maintaining a high level of guest satisfaction
• Analysing guest insights to identify and meet customer expectations and build on guest loyalty

• Defining and implementing group-wide HSE standards and strengthening a behavior-based safety culture
• Managing the group HSE audit program and incident investigation methodology
• Driving process safety and ATEX management across manufacturing sites