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• Definition and ownership of product strategy and roadmap for Global partner reservation and rental APIs
• Establishment of clear OKRs in partnership with cross-functional teams and stakeholders to measure success and track progress

• Development, implementation and communication of operating plans to maximize fleet utilization
• Management of vehicle damage repair of fleet vehicles
• Management of team members' performance against business plan with regular monitoring of key performance indicators

• Partnering with a specific product pod to support decision-making
• Acting as the go-to analytics partner for Product Managers and cross-functional teams
• Translating business and product questions into structured analysis

• Cash and liquidity forecasting across NAM, EMEA, and APAC regions
• Support fleet financing activities including lender relationships and structuring of asset-backed and other debt facilities
• Daily cash management, bank relationships, and global bank account structures oversight

• Development, implementation and communication of operating plans to maximize fleet utilization
• Direction and control of maintenance, repair and reconditioning of fleet vehicles
• Management of activities related to in-fleeting new and used vehicles into the rental fleet

• Ownership of financial performance across all revenue and cost of sale lines including forecasting, planning, and delivery against targets
• Leadership of monthly forecast, annual planning, and long-range planning processes

• Mapping end-to-end customer journeys across contact center, digital, and physical touchpoints
• Analyzing Voice of Customer, operational, and behavioral data to identify friction points and root causes
• Conducting root-cause analysis for drivers of service and Tier 1 complaints

• Processing daily intake of keys
• Ensuring appropriate storage and compliance of ABGs North American Fleet
• Utilizing daily reporting to ensure shipment of pre-pull and secondary request for assigned ABG area locations
• Providing daily team functions and backup coverage as necessary

• Management and monitoring of connected devices and fleet technology assets in partnership with Supply Chain and Operations teams
• Establishment of controls, reporting, and governance processes for asset lifecycle management, inventory accuracy, and operational compliance

• Design, execute, and analyze A/B and multivariate tests across web and mobile
• Translate hypotheses into structured experiments with clear success metrics
• Ensure experiments are implemented accurately and analyzed with rigor

Definition and ownership of product vision, strategy, and multi-year roadmap for assigned innovation product lines aligned to enterprise growth and customer experience priorities...

• Execution of CRM programs across email, SMS, and push notifications
• Management and optimization of lifecycle, promotional, transactional, and triggered communications
• Identification of opportunities to enhance customer experience through personalized transactional communications

• Technology risk assessment and development of risk-based IT audit plans and audit programs
• Leading or executing IT audits across a complex technology environment including mainframe systems, cloud platforms, and modern enterprise solutions

• Tire repair and replacement services performed in accordance with safety and quality standards
• Preventive maintenance activities including replacement of filters, belts, and related service items
• Brake system service including pads and rotors

• Overall Oracle EPM technical architecture ownership
• Evaluation of new Oracle EPM features and quarterly cloud updates
• Leadership, mentoring, and development of Oracle EPM administrators, developers, and technical analysts
• Platform upgrades, patch testing, regression testing, and production deployments

• Ownership of product vision, strategy, and roadmap for Revenue Management products
• Definition of clear prioritisation decisions and maintenance of a single coherent roadmap across multiple workstreams

Drafting, reviewing, negotiating, and advising on a broad range of commercial agreements including technology and SaaS agreements, procurement and vendor agreements, professional services agreements, marketing and advertising agreements, strategic partnership agreements, consulting agreements,...

• Establishment and leadership of a centralized Customer Insights & Analytics function within the Customer Experience organization
• Definition and execution of the vision, roadmap, and operating model for customer insights across the enterprise

• Ownership of a defined area of the digital funnel across web and app
• Definition and prioritization of product backlogs aligned to customer needs and business impact
• Leadership of cross-functional product pod including engineering, design, and analytics

• Development, implementation and communication of operating plans to maximize fleet utilization
• Direction and control of maintenance, repair and reconditioning of fleet vehicles
• Management of activities related to in-fleeting new and used vehicles into the rental fleet