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• Design and evolve AWS-based cloud platforms and infrastructure environments
• Support cloud migration and modernization initiatives
• Work with client architecture, engineering and security teams to define practical cloud solutions

• Execution of the knowledge retention strategy
• Conducting comprehensive learning need analyses
• Development and maintenance of a comprehensive trainer matrix
• Running the Certified Training Facilitator process for internal trainers and SMEs
• Development of individualized training plans for team members

• Supporting customers throughout the order lifecycle
• Export order processing
• Logistics coordination
• Shipping administration
• Customer communication
• Quotations
• Master data management
• Providing exceptional customer support
• Responding promptly and accurately to internal and external customer requests

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Design and evolve cloud environments across AWS, Azure and GCP
• Work on cloud migration, modernization and platform improvement initiatives
• Support cloud cost visibility, transparency and governance activities
• Identify opportunities to improve cloud efficiency, utilization and spending

• Monitoring security alerts, events, and activities across enterprise environments using security monitoring and detection platforms
• Investigating potential cybersecurity incidents and assisting with containment, remediation, and recovery activities

Design of custom objects, custom fields, pick list, role based page layouts, workflow alerts and actions, validation rules, approval processes, custom tabs, custom reports, report folders, report extractions to various formats, design of Visualforce pages, record types, dashboards, and email...

• Preparation of clear NAM performance analysis, dashboards and self-service reporting
• Leading the annual budgeting and forecasting processes
• Monitoring actual spending versus budget and providing insightful variance analysis

• Building and nurturing high-quality, diverse talent pipelines aligned to current and future business needs
• Proactive market engagement, research, and talent mapping to enable faster, higher-quality hiring outcomes

• Installation, maintenance, and seamless operation of Roche Information Solutions Portfolio
• Optimal system performance and high-quality user experience through regular upgrades and proactive technical support

• Design landing zones, network topology (hub-spoke, transit gateway), and identity/federation models across AWS, Azure, and/or GCP
• Define infrastructure-as-code patterns (Terraform, Bicep/ARM, CloudFormation, or Pulumi) that other teams build on
• Design for HA/DR, resilience, and multi-region setups

• Administration, configuration and maintenance of Microsoft Dynamics 365 Business Central and Dynamics 365 CRM platforms
• Collaboration with various departments to gather business requirements and deliver tailored Dynamics 365 solutions

• Driving demand generation
• Driving brand visibility
• Driving market presence through events
• Driving market presence through performance marketing
• Driving market presence through B2B campaigns
• Driving market presence through CRM based marketing activation

• Preparation and analysis of financial statements in compliance with applicable GAAP and internal company policies
• Execution of year-end close activities including US GAAP to IFRS or local GAAP adjustments, journal entries, account reconciliations, and variance analysis

• Planning, implementation, development and testing of HW/SW components for the company backbone and data center networks
• Preparation of technical feasibility studies, design proposals and execution of POCs for the networks

• End-to-end penetration testing engagements across web applications, APIs, cloud environments, kubernets, binary applications and internal/external infrastructure
• Simulation of real-world attacks to identify security risks before they become threats

• Ownership of SAP Finance processes within a SAP Public Cloud transformation
• Analysis of business requirements and translation into SAP solutions
• Design and optimization of end-to-end Finance processes
• Work across key SAP FI/CO areas including GL, AP, AR, Asset Accounting and Controlling

• Acting as first point of contact for customers and providing efficient solutions to their concerns
• Dealing with queries mainly via email and phone with business-to-business customers
• Dispatching emails to the accurate internal department in timely manner

• Providing exceptional support throughout the customer lifecycle
• Handling administration
• Order management
• Quotations
• Master data maintenance
• Collaborating with cross-functional teams
• Delivering outstanding service
• Maintaining the highest standards of accuracy and professionalism

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components