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• Ügyfélélmény- és adatvezérelt projektek megvalósítása
• Ügyfélfolyamatok mély megértése és hatékony támogatása modern CRM és Customer Data Platform megoldásokkal
• Részvétel komplex, adatvezérelt Customer Experience projektekben
• Tanácsadói és fejlesztői feladatok kombinációja

• Support ES Sales Team with HVAC systems technical selections
• Support ES Sales Team with AutoCad piping design
• Support ES Sales Team with project registration in Salesforce CRM
• Support ES Sales Team with preparation of technical and price quotation
• Support ES Sales Team with orders administration

• Writing system tests
• Executing system tests
• Evaluating system tests
• Writing integration tests
• Executing integration tests
• Updating integration tests
• Taking part in E2E testing
• Cooperating with teams from partner systems
• Managing regression tests
• Reviewing tests
• Writing documentation
• Log analysis

• Customer lifecycle support
• Administration handling
• Order management
• Quotation processing
• Master data maintenance
• Collaboration with cross-functional teams
• Delivery of outstanding service
• Maintenance of accuracy and professionalism

• Design and develop training curriculum
• Develop specialized training content focusing on critical selling competencies
• Lead engaging instructor-led training sessions both virtual and in-person
• Implement robust assessment methodologies to measure skill proficiency

• Build and evolve CI infrastructure that validates performance methodologies across cloud, on-prem, and hardware targets
• Design controlled, reproducible test environments that help distinguish real regressions from environmental noise when running and profiling targeted workloads

• Delivering a seamless, positive experience for customers across multiple communication channels
• Resolving service requests and incidents with proper classification, assignment, tracking, documentation, and follow-up

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Nemzetközi csapat tagjaként hosszú távú tesztelési feladatok különböző projektekben
• Új automatizálási keretrendszer fejlesztése low-code tesztautomatizáláshoz
• A keretrendszer karbantartása, gondozása és folyamatos továbbfejlesztése
• Innováció és új technológiák aktív bevonása és alkalmazása

• Automatizált UI és end-to-end tesztek fejlesztése, karbantartása és stabilizálása webalkalmazásokhoz
• Webes tesztautomatizálási keretrendszerek használata és továbbfejlesztése (pl. Playwright, Selenium, Cypress)
• Tesztek integrálása CI/CD folyamatokba

Providing exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Ownership of production database stability across engagements
• Design and implementation of monitoring and alerting systems
• Performance tuning across business-critical systems
• Review and hardening of backup procedures, recovery processes, security configurations, and maintenance jobs

• Design and develop cloud-native application architectures using Microsoft 365 technologies
• Develop and maintain PowerApps applications for enterprise use cases
• Design and implement Power Automate workflows to orchestrate business logic and automate cross-platform processes

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Execution of end-to-end digital marketing campaigns for global events and congresses
• Creation, updating, and localization of high-quality digital assets including webpages, email campaigns, social media posts, and sales enablement materials

• Design, develop, and maintain the iOS components of a security-critical identity SDK using Swift 5.x and SwiftUI
• Implement secure OAuth 2.0 and OpenID Connect (OIDC) authentication and authorization flows for healthcare identity services

• Leading, coaching and developing a French-speaking Order Fulfillment team
• Fostering a collaborative and high-performing culture
• Coaching team members through regular feedback, performance conversations and development planning

• Administration and maintenance of opportunities and leads in Magenta-Force (Salesforce)
• Creation and processing of internal sales support orders using workflow tools (e.g. ZDF)
• Supporting the sales organization throughout the opportunity lifecycle

• Perform adds, deletes, changes to the program within the agreed SLA
• Support assets and contract management by administrating entitlements and program statuses
• Set and/or maintain customer accounts
• Take part in inventory management by maintaining the database and validating data

• Supporting the growth and retention of Service Product revenue across EMEA for the Chemical Analysis Division Service organization
• Serving as a key liaison between customers, Service Sales Representatives, Product Sales, Customer Service, Service Marketing, and internal operational teams