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• Lead, coach and develop a team of 10+ Customer Service Representatives supporting German-speaking customers.
• Ensure the successful day-to-day operation of the team across various inquiries, quotations, customer administration and master data activities.

• Processing orders
• Managing order related issues to enable delivery to customers on time in full and to invoice accurately
• Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders
• Handling queries to meet customer expectations

• Building infrastructure for FAQs, self-service pages, and chat platform as a primary support channel
• Enabling smarter customer interactions
• Automating solutions
• Helping other teams deliver better support experiences
• Delivering seamless, impactful solutions across all Wise platforms

• Support customers via phone, email, live chat and our ticketing system.
• Solve issues independently or escalate efficiently when needed.
• Troubleshoot technical problems and follow up on complex cases.
• Collaborate with internal teams to resolve challenges and improve workflows.

• Futár partnereink telefonos megkeresése, kapcsolattartás és információszerzés
• Adminisztratív feladatok elvégzése, adatrögzítés
• Részvétel a háttérfolyamatokban, amelyek a futár partnerekhez kapcsolódnak
• ???? Segítségnyújtás a jelentkezés során elakadt partnereknek e-mailben vagy telefonon

• Provide professional customer support via phone and email in French and English.
• Resolve customer inquiries.
• Ensure service quality by meeting SLAs and delivering an outstanding customer experience.
• Identify recurring customer issues and contribute ideas for process and product improvements.

• Lead, coach, develop, and inspire an international team of Tender Specialists across multiple European countries
• Foster a high-performance culture focused on collaboration, quality, accountability, and continuous improvement

• Saját fejlesztésű, nagyvállalati keretrendszerünk megismerése és továbbfejlesztése
• Komplex üzleti logikák leképezése és implementálása a hazai közigazgatás és egészségügy számára
• Felhasználóbarát, webes felületek fejlesztése (Vaadin fókusszal)
• Aktív részvétel a teljes fejlesztési életciklusban

• Lead, coach and develop a German-speaking Customer Operations team based in Budapest
• Act as the operational escalation point for complex customer and order-related issues
• Monitor operational performance, KPIs and service levels while driving continuous improvement

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Providing first-line technical support for software, hardware and network-related issues.
• Logging, tracking and resolving incidents and service requests.
• Troubleshooting technical problems and escalating more complex cases when required.
• Following up with users to ensure successful resolution.

• Web alapú megoldások fejlesztése és karbantartása
• Frontend és backend fejlesztése
• Részvétel agilis szoftverfejlesztői csapatmunkában
• Együttműködés, napi kommunikáció nemzetközi projektben

• Provide first level support through handling incoming queries and help requests from end users
• Availability shift rostering for 24x7
• Creating detailed notes of the issue and documenting resolution
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.
• Workig schedule: 12/5: 7 am and 10 am 

• Shape the voicebot for the Hungarian market: design conversation scenarios that smoothly match Hungarian logistics processes and refine existing ones.
• Analyse the bot’s performance and outputs, prepare clear, structured reports, and pinpoint where it can be improved.

• Donorok, donorjelöltek alkalmasságának elbírálása, fizikális vizsgálat, kórelőzmény, panaszok figyelembevételével
• Donorpanaszok fogadása, kivizsgálása, összefoglaló jelentés készítése
• Tájékoztatás a donáció folyamatáról
• Donorok kizárása, kizárás feloldása
• Donorkizárási kritériumok szigorú betartása

• Oversee the entire payroll process, ensuring timely and accurate payments to employees.
• Lead and mentor the payroll team, providing guidance, training, and performance management to foster a high-performing team.

KEEP BATON TRANSPORT'S FLEET SAFE, COMPLIANT, AVAILABLE, AND READY FOR EVERY JOURNEY. You will help maintain one of Europe's most reliable transport fleets by ensuring that maintenance, compliance, documentation, repairs, suppliers, and fleet administration all work together seamlessly. Working...

Deliver outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes...