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• Backend application development from conceptualization to launch and client support during and according to the implementation
• Participation in complex IT projects in the financial sector
• Post-development maintenance for applications including defects and incidents solving

• Participation in projects providing unique and comprehensive professional knowledge
• Understanding the clients’ needs and acting as translator between client and developers
• Responsibility for the used functionalities at the clients and related questions

• Leading, coaching and developing a German-speaking quotes team
• Fostering a collaborative and high-performing culture
• Coaching team members through regular feedback, performance conversations and development planning

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

Maintaining and supporting daily activities of the Travel and Expense and Company Card expenses associated with the Roche Global Credit card programs...

• Analysis and documentation of business requirements for customer engagement, personalization and marketing technology solutions
• Support of the orchestration of marketing messages across multiple customer touchpoints ensuring personalized and consistent customer communication

• Acting as first point of contact for customers and providing efficient solutions to their issues
• Dealing with queries mainly via email and phone regarding Business to Business (B2B)
• Dispatching emails to the appropriate internal departments in a timely manner

• Backend and frontend development with focus on high-performance and speed
• Cooperation with product team including UX, UI, and product management
• Building and coding backend in Node.JS and frontend in React in a complex web application
• Participation in and conducting code reviews

• Leading a cross-functional Product Driven Organization team in building advanced analytics and cloud-native data products in the EU Sales and CO2 Compliance domain
• Bridging the gap between complex statistical modeling, cloud architecture, and strategic senior executive decision-making

• Content upload and editing across websites using CMS tools
• Quality assurance checks to identify issues before deployment
• Collaboration with Project Managers to align on priorities, timelines, and next steps
• Support for website redesigns and ongoing improvements

• KPI tracking of 3PL service providers
• Invoice control checks and payment advice provision
• Creation of monthly performance reports to generate compensation claims
• Assistance to supervisor and team members with daily activity management

• Ügyfélélmény- és adatvezérelt projektek megvalósítása
• Ügyfélfolyamatok mély megértése és hatékony támogatása modern CRM és Customer Data Platform megoldásokkal
• Részvétel komplex, adatvezérelt Customer Experience projektekben
• Tanácsadói és fejlesztői feladatok kombinációja

• Support ES Sales Team with HVAC systems technical selections
• Support ES Sales Team with AutoCad piping design
• Support ES Sales Team with project registration in Salesforce CRM
• Support ES Sales Team with preparation of technical and price quotation
• Support ES Sales Team with orders administration

• Writing system tests
• Executing system tests
• Evaluating system tests
• Writing integration tests
• Executing integration tests
• Updating integration tests
• Taking part in E2E testing
• Cooperating with teams from partner systems
• Managing regression tests
• Reviewing tests
• Writing documentation
• Log analysis

• Customer lifecycle support
• Administration handling
• Order management
• Quotation processing
• Master data maintenance
• Collaboration with cross-functional teams
• Delivery of outstanding service
• Maintenance of accuracy and professionalism

• Design and develop training curriculum
• Develop specialized training content focusing on critical selling competencies
• Lead engaging instructor-led training sessions both virtual and in-person
• Implement robust assessment methodologies to measure skill proficiency

• Build and evolve CI infrastructure that validates performance methodologies across cloud, on-prem, and hardware targets
• Design controlled, reproducible test environments that help distinguish real regressions from environmental noise when running and profiling targeted workloads

• Delivering a seamless, positive experience for customers across multiple communication channels
• Resolving service requests and incidents with proper classification, assignment, tracking, documentation, and follow-up

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Automatizált UI és end-to-end tesztek fejlesztése, karbantartása és stabilizálása webalkalmazásokhoz
• Webes tesztautomatizálási keretrendszerek használata és továbbfejlesztése (pl. Playwright, Selenium, Cypress)
• Tesztek integrálása CI/CD folyamatokba