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• Be the go-to person for users when IT challenges arise and help keep their day running smoothly.
• Connect with users through phone, email, and chat to understand their needs and provide effective solutions.
• Investigate and resolve a variety of hardware, software, and network-related issues.

Communication & Content Support •Coordinate the creation of communication materials, including videos, case studies, presentations, and digital content •Collaborate with internal stakeholders, external agencies, and creative partners •Support the maintenance of Schneider Electric's communication...

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

• Saját fejlesztésű webalkalmazások és ügyfélprojektek tesztelése.
• Funkcionális tesztek megtervezése, előkészítése és végrehajtása.
• Tesztesetek készítése, karbantartása és végrehajtása a specifikációk és üzleti követelmények alapján.
• Tesztelési eredmények dokumentálása és értékelése.

• He/she is aware of the store's business goals and actively works to achieve or exceed them using all available internal and external resources.
• By using the right elements of adidas' customer service model, it meets or exceeds customer needs and increases sales and brand awareness.

Als klantenservicemedewerker ben je het eerste aanspreekpunt voor klanten van MediaMarktSaturn. Je beantwoordt vragen over producten en diensten via telefoon en e-mail. Je behandelt uitsluitend inkomende contacten (inbound).   Je krijgt de vrijheid om gesprekken op een eigen, authentieke wijze te...

• PEGA alacsony kódszintű alkalmazásfejlesztés eset típusok, munkafolyamatok és üzleti folyamatok modellezése és megvalósítása a PEGA Platformon
• Újrafelhasználható komponensek készítése több alkalmazásban is felhasználható funkcionális modulok fejlesztése

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

• Handle customer questions and issues through email and live chat
• Respond to customer inquiries in a professional, friendly, and timely manner
• Explain financial and product-related topics in clear, straightforward language
• Investigate problems rather than simply forwarding them

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Partner with client business teams and process owners to shape digital transformation initiatives and develop appropriate solutions
• Own delivery beyond requirements gathering, discovery and analysis
• Structure, document and prioritize work to maintain a clear and actionable backlog

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Provide Level 1 IT support by resolving clients’ technical issues and acting as the first point of contact for customers
• Handle end-user requests through various channels, including phone, email, and web-based tools

Perform onsite hands-on troubleshooting and resolution of hardware and software incidents, including user devices, operating systems, peripherals, and network connectivity issues....

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Understand business needs 
• Support project delivery 
• Spot opportunities for improvement 
• Be the problem-solver 
• Drive digital adoption 
• Collaborate to create value 
• You have a university degree in: Business Informatics, Information Technology, Software Engineering or similar field.  

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries in Finnish language via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Advise business leaders and HR on international mobility solutions.
• Assess assignment options, risks, costs, and compliance implications.
• Support workforce deployment decisions and complex mobility cases.
• Act as a key link between business stakeholders, GBS, and external providers.

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year