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• Providing IT support to users via phone and email
• Processing, tracking and documenting tickets
• Cooperating with customers and 2nd-level support teams
• Maintaining and continuously developing the knowledge base
• Contributing ideas to improve processes and the user experience

• Ownership and evolution of Tulip’s Cypress + TypeScript E2E automation framework
• Integration of automated test suites into CI/CD pipelines
• Research and implementation of load and performance testing strategies
• Application of AI-assisted tools to accelerate test generation and failure triage

• fontos szerep a szoftverfejlesztő csapat munkájában,
• hozzájárulás az IT rendszerek továbbfejlesztési projektjeihez,
• aktív részvétel a cég egyik core rendszerének továbbfejlesztésében,
• specifikáció alapján történő fejlesztés,
• részfeladatok önálló megvalósítása, dokumentálása.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in Italian
• Document and track incidents in the ticketing system

• Telephely napi bejárása, valamint a karbantartó csapat napi és heti feladatainak megszervezése és ellenőrzése ticketing rendszer alapján.
• Alvállalkozók munkájának felügyelete a karbantartási és javítási munkák során, valamint a munkalapok igazolása.
• Aktív részvétel a karbantartási munkákban.

• Supporting Purchase Order (PO) Management
• Handling procurement-related Help Desk tickets and requests
• Supporting Invoice Exception Management
• Managing and updating Outline Agreements
• Supporting Ariba Enablement and Troubleshooting, including e-invoicing-related processes

• Managing a team of environment artists
• Ensuring work meets quality standards and is completed on time
• Providing constructive feedback to other artists
• Providing guidance to help artists improve skills and work
• Participating in regular meetings with other departments

• Lead the evolution of the design system with scalable components, patterns, and guidelines
• Partner with Product Managers, Engineers, Content Designers, and Brand Designers to deliver intuitive, user-centred experiences
• Influence product strategy through research, insights, and design thinking

• Telephone contact with potential clients in your market (B2B)
• Scheduling online product presentations for our sales team
• Working with prepared contact databases as well as researching new companies and decision-makers

• Telephone contact with potential clients in your market (B2B)
• Scheduling online product presentations for our sales team
• Working with prepared contact databases as well as researching new companies and decision-makers

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

What You’ll Do As part of our local IT team, you’ll be the go-to person for ensuring our colleagues have the right tools to succeed. Your key responsibilities will include: •IT Equipment Setup: Installing and configuring workstations (laptops, monitors, peripherals) for new joiners and existing...

• Design and develop automation frameworks across frontend, backend, desktop, API, and data-driven systems
• Establish testing patterns and best practices for long-term maintainability
• Develop and maintain automated UI and end-to-end test suites using Playwright or Cypress

• Timely and efficient support and communication for sales offices
• Ensuring team happiness while working in a high performing company under pressure
• Providing excellent services for flight reservations and ticketing through Amadeus
• Booking and managing train bookings with Eurostar

• Support the transition of accounting processes from various European entities to our Budapest hub.
• Handle a wide range of GL activities including manual postings, inventory adjustments, reconciliations, and provision calculations.

Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and either French, German, Spanish or Italian....

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Contribution to ID Verification team as an essential part of fraud prevention solution
• Delivery of high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability
• Design and implementation of cutting edge client and database-related application features