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• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Act as a key contact for customers and handle more complex enquiries.
• Manage customer requests from initial contact through to resolution.
• Support order management, account administration, and complaint handling.
• Investigate delivery, invoicing, and service-related issues.

• Act as a key contact for customers and handle more complex enquiries.
• Manage customer requests from initial contact through to resolution.
• Support order management, account administration, and complaint handling.
• Investigate delivery, invoicing, and service-related issues.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in both German and English
• Document and track incidents in the ticketing system

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

Analyzing digital journeys, engagement, conversion funnels, and product performance; translating findings into actionable recommendations for Product, UX, and business partners...

Ezek lesznek a feladataid: •Web alapú diagnosztikai eszközök fejlesztése a legújabb HTML5 és JavaScript / TypeScript technológiák segítségével •Szoftverkomponensek implementálása a követelményeknek és az architektúrának megfelelően •Részvétel technikai felülvizsgálatokban (code review)...

• webes üzleti alkalmazások fejlesztése és továbbfejlesztése Angular frontenddel, C#/.NET backenddel és MS SQL adatbázissal,
• integrációk fejlesztése egyetemi és külső rendszerekkel REST API-kon és webszolgáltatásokon keresztül (pl. tanulmányi rendszer, videóplatform, ITSM-rendszer, Microsoft Graph),

• Monitor platform and resolve any issues reported by monitoring application.
• Maintain the availability, integrity and confidentiality of the security platforms.
• Upgrade, remediate and patch underlying Operating Systems (Windows, Linux, ESXi, firewalls) to maintain the overall platform health.

• Administratively process the customer experience cases via a different application. 
• Use a variety of modern communication channels to offer the best possible service.

• Deliver outstanding Guest service: Be a warm, attentive, and reassuring presence throughout the night.
• Welcome late arrivals and early departures: Make every check-in and check-out smooth, personal, and effortless.

• Cooperate with Store Manager on daily business a be co-responsible for the store.
• Motivate the sales team to meet sales objectives.
• Follow all the processes and procedures in the store.

• Odoo-modulok fejlesztése és testreszabása (Python 3, XML, HTML)
• Backend-szolgáltatások fejlesztése Java/Spring és Hibernate segítségével
• Külső rendszerek összekapcsolása REST- és XML-RPC-API-k segítségével, valamint eseményalapú integráció az Apache Kafka segítségével

• Deliver reporting that matters – handle internal requests for reports, dashboards, and data extracts, change requests, and data exploration needs.
• Build with Power BI – design and maintain dashboards using data lake sources (SQL, Databricks).

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Implementing complex ServiceNow solutions, including system configuration and development of custom features
• Providing advanced technical consulting and supporting quality assurance activities
• Ensuring adherence to implementation standards and technical best practices

• Planning and leading the technical implementation of ServiceNow solutions, including system configuration and development of custom features
• Architecting and designing scalable and robust ServiceNow solutions
• Providing advanced technical consulting and supporting quality assurance activities

• Working within a multi-disciplined development team supporting the team, guiding growth, and refining processes, enabling the team to build and run outstanding product using agile methodologies
• Removing impediments and blockers on a day-to-day basis

What You’ll Do As part of our Talent Acquisition team, you’ll be at the forefront of identifying and engaging top talent. Your key responsibilities will include: • Sourcing candidates via LinkedIn and other platforms for diverse roles across TAKKT • Reaching out directly to potential candidates...