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• Be the go-to person for users when IT challenges arise and help keep their day running smoothly.
• Connect with users through phone, email, and chat to understand their needs and provide effective solutions.
• Investigate and resolve a variety of hardware, software, and network-related issues.

• Manage and support the Windows desktop environment using Microsoft Intune, Active Directory Group Policies, Patch My PC, and Windows Update for Business.
• Package, deploy, and maintain applications across a range of technologies including Intune, SCCM, Citrix, VDI and Patch My PC.

• Managing a team of environment artists
• Ensuring work meets quality standards and is completed on time
• Providing constructive feedback to other artists
• Providing guidance to help artists improve skills and work
• Participating in regular meetings with other departments

• Technikai segítségnyújtás: Hardveres és szoftveres problémák első szintű diagnosztizálása és elhárítása a rendelkezésre álló tudásbázis alapján.
• Multi-channel kommunikáció: Holland nyelvű ügyfélmegkeresések professzionális kezelése írásban (online csatornákon) és szóban.

• Planning and leading the technical implementation of ServiceNow solutions
• System configuration and development of custom features
• Architecting and designing scalable and robust ServiceNow solutions
• Providing advanced technical consulting and support quality assurance activities

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

• Establish data feeds with custodian banks, data vendors, and other service providers
• Support senior leadership, clients, and the broader Data Team in executing analyses and providing data-driven answers to questions
• Fully automate and centralize existing data integration processes

• Technical leadership of manufacturing execution solutions on Siemens Opcenter Execution Process Enterprise (MES)
• Ownership of middleware architecture and integration layer using Opcenter Connect MOM
• Definition and governance of technical standards, coding guidelines, and architecture decision records

• Saját fejlesztésű webalkalmazások és ügyfélprojektek tesztelése.
• Funkcionális tesztek megtervezése, előkészítése és végrehajtása.
• Tesztesetek készítése, karbantartása és végrehajtása a specifikációk és üzleti követelmények alapján.
• Tesztelési eredmények dokumentálása és értékelése.

• Development and customization of Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools
• Building integrations between Dynamics 365 and Azure services such as Logic Apps and Functions

• Revenue recognition accounting across subscription and transactional product streams in accordance with ASC 606
• Assessment of new and amended contracts and determination of appropriate accounting treatment

• Embedding in the daily life of up to three engineering teams: Customer Platform and Scoring
• Ensuring technical design alignment with SEON's architectural best-practices
• Ensuring security, scalability, and compliance in technical designs

• Define and maintain test management approaches, standards and strategies
• Plan and run testing processes and activities across multiple teams
• Lead and guide less-experienced testers
• Implement testing best practices and ensure standards are followed

• Handle customer questions and issues through email and live chat
• Respond to customer inquiries in a professional, friendly, and timely manner
• Explain financial and product-related topics in clear, straightforward language
• Investigate problems rather than simply forwarding them

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

EZEK LESZNEK A FELADATAID • MES fejlesztő kolléga munkájának támogatása • MES funkciók fejlesztésében való segítségnyújtás • Gyártósori adatok elemzésében való részvétel ...

• Writing production-quality, well-tested scraper code in Python
• Learning the architecture of the collection platform including scrapers, proxy layer, queues and enrichment API
• Debugging issues across multiple components using logging, monitoring and alerting tools

• Ownership of financial planning and analysis for G&A and operating expenses including headcount, travel and entertainment, software spend, and departmental budgets
• Support for R&D and product cost planning including engineering headcount cost planning and capitalization support

• Contribution to Customer Platform team
• Delivery of high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability
• Design and implementation of client and database-related application features

• Owning the quality architecture for the Scoring engine
• Prioritizing test strategies based on real-world risk
• Standardizing reusable patterns for the repository
• Building reliable automated coverage across UI, API, and deep service layers
• Operating as a power user of AI-first IDEs