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• Customers: Romanian optical retail chains and independent stores using Clearvis.io.
• Channels: phone, email, and chat (WhatsApp / Viber), all tracked as tickets in Freescout.

• Planning and leading the technical implementation of ServiceNow solutions including system configuration and development of custom features
• Architecting and designing scalable and robust ServiceNow solutions
• Providing advanced technical consulting and support quality assurance activities

• Implementation of complex ServiceNow solutions including system configuration and custom feature development
• Provision of advanced technical consulting and support quality assurance activities
• Ensuring adherence to implementation standards and technical best practices

• Telephely napi bejárása, valamint a karbantartó csapat napi és heti feladatainak megszervezése és ellenőrzése ticketing rendszer alapján.
• Alvállalkozók munkájának felügyelete a karbantartási és javítási munkák során, valamint a munkalapok igazolása.
• Aktív részvétel a karbantartási munkákban.

• Manage end-to-end recruitment processes - from job briefing to offer stage - ensuring a smooth, professional candidate experience.
• Act as a trusted advisor to hiring managers, providing insights and guidance throughout the hiring process.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

Development and enhancement of the MSCI Index Development Platform and the IndexMetrics Real-Time application using modern software engineering practices, Python, Azure, and AI-assisted development tools...

• Planning and overseeing all phases of projects including discovery, development, testing, deployment, and handover
• Managing scope, priorities, milestones, dependencies, resources, quality, timelines, and budgets
• Maintaining clear and timely communication with clients and internal teams

• az e- learning (elsősorban Moodle) rendszerek napi szintű felügyelete és működésének biztosítása • Moodle verziófrissítések előkészítése és végrehajtása • patch-ek telepítése • plugin-ek kompatibilitási vizsgálata és kihelyezése • kapcsolódó rendszerekkel az integráció biztosítása •...

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Definition and driving of the Quality Engineering strategy
• Design, creation and maintenance of reusable test automation frameworks
• Establishment of testing standards and best practices
• Introduction and improvement of CI/CD quality gates
• Building of E2E, integration and API testing capabilities

• Design and evolve end-to-end architecture across data ingestion, processing, storage, and delivery
• Define scalable data pipelines and batch or near real-time workflows
• Establish efficient data models, storage strategies, and access patterns

• Participation in implementation of ServiceNow solutions including system configuration and development of custom features
• Support of technical consulting and testing activities
• Following implementation standards and technical best practices

• Providing first-line technical support for software, hardware and network-related issues.
• Logging, tracking and resolving incidents and service requests.
• Troubleshooting technical problems and escalating more complex cases when required.
• Following up with users to ensure successful resolution.

• Be the first point of contact for IT-related questions via phone, email, chat, and ticketing systems
• Support users in German and English
• Troubleshoot common hardware, software, and access-related issues
• Log and track incidents in our ITSM system
• Escalate more complex issues to specialist teams

Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and either French, German, Spanish or Italian....

• Front- és backend fejlesztés a webes felületeinken, valamint a domainregisztrációs és a vitarendezési rendszer webes moduljain
• A vitarendezési folyamatok felületi és szerveroldali leképezése a szabályzat szerinti eljárási lépésekhez és határidőkhöz

A meglévő automata tesztrendszer továbbfejlesztése és tulajdonlása (E2E, API, regressziós), CI/CD-integrációval — a tesztstratégiát és az eszközválasztást nagy szabadsággal te alakítod...