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  MAIN TASKS: • management and follow-up of orders from customers in Austria • maintening of existing customer relationships, understanding their needs and providing high-quality service • cooperation with carriers and logistics department in organizing the deliveries • proactive cooperation with...

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Ordering office supplies and handling day-to-day office needs
• Coordinating with building management, cleaning services, and other vendors
• Helping keep the office running quietly and smoothly in the background
• Supporting onboarding and offboarding

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Serve as a primary point of contact for sophisticated customer inquiries, complaints, and requests, resolving issues promptly and professionally.
• Apply sophisticated analytical thinking to troubleshoot problems, identify root causes, and provide effective solutions to customers.

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

• Complete and monitor the settlement of various trading products, ensuring adherence to internal controls and compliance regulations.
• Identify and resolve settlement discrepancies and issues, collaborating with internal and external collaborators to find effective solutions.

• Generate customer invoices and supporting documentation
• Settle all 3rd party transactions per contractual terms
• Ensure funds are received and paid on time and accurately; liaise with counterparties should any discrepancies occur; provide thorough explanations for any outstanding balances

• Specialty kávék, kiváló minőségű matchák és italok (limonádék, koktélok) elkészítése
• Latte art prezentáció minden csészében
• Pékáruk, cukrász sütemények kiadása
• Fagylaltok szervírozása
• Kasszakezelés és fizetések lebonyolítása
• Aktív vendégkapcsolat: gyors, figyelmes és kedves kiszolgálás

• Testing new products using latest technologies
• Contributing towards test coverage from manual to automated tests
• Developing quality methodologies, testing strategies and plans
• Communicating with stakeholders and reporting issues

• Létező rendszerek újraalkotása
• Saját kódbázis létrehozása közösségi közlekedést érintő fejlesztési feladatok mellett
• Agilis fejlesztés iránti elkötelezettség
• Komplex business domain megértése és fejlesztése
• Webes alkalmazások fejlesztése
• Dokumentációk készítése

• Development and customization of Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools
• Building integrations between Dynamics 365 and Azure services such as Logic Apps and Functions

• Odoo-modulok fejlesztése és testreszabása Python 3, XML és HTML használatával
• Backend-szolgáltatások fejlesztése Java/Spring és Hibernate segítségével
• Külső rendszerek összekapcsolása REST- és XML-RPC-API-k segítségével
• Eseményalapú integráció az Apache Kafka segítségével

• Design and build an automation test framework integrated into CI/CD pipelines and the SDLC
• Implement automated tests across API, integration, and end-to-end layers
• Write high-quality, maintainable test code with focus on reusability, stability, and execution speed

• Implementation of complex ServiceNow solutions including system configuration and custom feature development
• Provision of advanced technical consulting and support quality assurance activities
• Ensuring adherence to implementation standards and technical best practices