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• Wordt een expert en biedt onze klanten een uitstekende service.
• Verwerk de customer experience-cases administratief via de diverse applicaties.
• Gebruik verschillende moderne communicatiekanalen om de best mogelijke service te bieden.

• Cooperate with Store Manager on daily business a be co-responsible for the store.
• Motivate the sales team to meet sales objectives.
• Follow all the processes and procedures in the store.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in Italian
• Document and track incidents in the ticketing system

• Execute quality evaluations using the client-aligned audit framework 
• Deliver structured, actionable audit feedback to agents
• Ensure all quality reporting meets the client contractual and compliance requirements
• Conduct call and case monitoring with the tools

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Design and develop interactive 3D, XR, and digital twin applications
• Create immersive visualization experiences for industrial, engineering, facility, and enterprise use cases
• Collaborate with 3D artists, designers, software developers, and engineering teams to build high-quality digital environments

• Közreműködés a hazai rugalmassági szabályozási (DSR) környezet (korlátok és lehetőségek) megismerésében, felmérésében
• Piackutatásban való részvétel, legjobb gyakorlatok keresése az innovatív DSR területen

• Design, develop, deploy, monitor, scale, and troubleshoot ML and LLM-based systems that power shared AI services across the platform
• Build secure, high performance microservices and platform components on AWS, owning services end-to-end from implementation through deployment and production monitoring

• Execution of procurement strategies and conduct market research to support the team in understanding industry trends and supply/demand shifts
• Building and maintenance of effective relationships with internal stakeholders and assist in preparing for cross-departmental alignment meetings

• Build and evolve CI infrastructure that validates performance methodologies across cloud, on-prem, and hardware targets
• Design controlled, reproducible test environments that help distinguish real regressions from environmental noise when running and profiling targeted workloads

• Design and evolve end-to-end architecture across data ingestion, processing, storage, and delivery
• Define scalable data pipelines and batch or near real-time workflows
• Establish efficient data models, storage strategies, and access patterns

• Definition and driving of the Quality Engineering strategy
• Design, creation and maintenance of reusable test automation frameworks
• Establishment of testing standards and best practices
• Introduction and improvement of CI/CD quality gates
• Building of E2E, integration and API testing capabilities

• Ensure accurate and efficient running of reception including check in/out procedures
• Respond to Guest queries in a timely and efficient manner
• Edit all reports to ensure accuracy. Investigate any anomalies found between daily reports and takings.

• Advise business leaders and HR on international mobility solutions.
• Assess assignment options, risks, costs, and compliance implications.
• Support workforce deployment decisions and complex mobility cases.
• Act as a key link between business stakeholders, GBS, and external providers.

• Design, build, review, test, and maintain Ruby on Rails features and services in line with Diligent’s agile engineering practices
• Own technical delivery for projects, epics, and major user stories, including solution design, implementation planning, and execution through to production

• Manage end-to-end recruitment processes - from job briefing to offer stage - ensuring a smooth, professional candidate experience.
• Act as a trusted advisor to hiring managers, providing insights and guidance throughout the hiring process.

Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and either French, German, Spanish or Italian....

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

• Providing first-line technical support for software, hardware and network-related issues.
• Logging, tracking and resolving incidents and service requests.
• Troubleshooting technical problems and escalating more complex cases when required.
• Following up with users to ensure successful resolution.

Design, develop, test, document, and deploy high quality Salesforce solutions leveraging the latest capabilities of the Einstein 1 Platform, Lightning Web Components, and modern Apex patterns...