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• Implementation of complex ServiceNow solutions including system configuration and custom feature development
• Provision of advanced technical consulting and support quality assurance activities
• Ensuring adherence to implementation standards and technical best practices

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

• Odoo-modulok fejlesztése és testreszabása Python 3, XML, HTML használatával
• Backend-szolgáltatások fejlesztése Java/Spring és Hibernate segítségével
• Külső rendszerek összekapcsolása REST- és XML-RPC-API-k segítségével
• Eseményalapú integráció az Apache Kafka segítségével

Development and enhancement of the MSCI Index Development Platform and the IndexMetrics Real-Time application using modern software engineering practices, Python, Azure, and AI-assisted development tools...

• Define and maintain test management approaches, standards and strategies
• Plan and run testing processes and activities across multiple teams
• Lead and guide less-experienced testers
• Implement testing best practices and ensure standards are followed

• Saját fejlesztésű webalkalmazások és ügyfélprojektek tesztelése.
• Funkcionális tesztek megtervezése, előkészítése és végrehajtása.
• Tesztesetek készítése, karbantartása és végrehajtása a specifikációk és üzleti követelmények alapján.
• Tesztelési eredmények dokumentálása és értékelése.

• He/she is aware of the store's business goals and actively works to achieve or exceed them using all available internal and external resources.
• By using the right elements of adidas' customer service model, it meets or exceeds customer needs and increases sales and brand awareness.

• Design and evolve end-to-end architecture across data ingestion, processing, storage, and delivery
• Define scalable data pipelines and batch or near real-time workflows
• Establish efficient data models, storage strategies, and access patterns

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

• Handle customer questions and issues through email and live chat
• Respond to customer inquiries in a professional, friendly, and timely manner
• Explain financial and product-related topics in clear, straightforward language
• Investigate problems rather than simply forwarding them

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

• Managing, coordinating, and instructing drivers who are currently available and ready for assignments.
• Planning and organizing driver assignments based on individual skills and competencies.
• Handling daily operational matters related to drivers and resolving arising issues.

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Understand business needs 
• Support project delivery 
• Spot opportunities for improvement 
• Be the problem-solver 
• Drive digital adoption 
• Collaborate to create value 
• You have a university degree in: Business Informatics, Information Technology, Software Engineering or similar field.  

• Advise business leaders and HR on international mobility solutions.
• Assess assignment options, risks, costs, and compliance implications.
• Support workforce deployment decisions and complex mobility cases.
• Act as a key link between business stakeholders, GBS, and external providers.

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year

• Design and implementation of portfolio solutions for clients
• Ongoing management of portfolio solutions to meet client objectives and constraints
• Keeping up to date with client trends, industry news, events, research, and regulations

• Design, deliver, and oversee corporate health and other insurance-based employee benefits programs
• Build, grow, and maintain strong, long-term relationships with clients, insurers, and healthcare providers
• Manage contracts and keep internal records accurate and up to date