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• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Partnership with GBS Operations leadership and Global Process Owners to prioritize digital initiatives
• Oversight of digitalization efforts for SSC workstreams (R2R, P2P, Customer Care, O2C)
• Partnership with Global Process Owners to drive development pipeline for workstreams

• Be the first point of contact for our B2C customers across EMEA.
• Handle incoming requests and questions with care and efficiency.
• Proactively improve processes to make customer journeys smoother.
• Share customer insights with our e-commerce team to shape better experiences.

• Ambassador of company purpose driving impact on self-care in Hungary through assigned customers
• Management of own territory
• Contact with relevant stakeholders
• Differentiation of Amgen product to ensure appropriate patients receive relevant treatment

• Management of customer relationships
• Driving process improvements
• Ensuring seamless order fulfillment
• Collaboration across multiple departments to resolve escalations
• Maintaining high service standards
• Contribution to organizational growth and success

• Ensure the effective operation and leadership of the Strategic Risk Analysis and Reporting function.
• Prepare and present regular risk reports to senior management (Board of Directors, Supervisory Board, Risk Committees) and the parent company.

• Providing guidance and support to end users as a Blackline Subject Matter Expert
• Collaborating with the IT department to resolve technical issues related to Blackline
• Supporting Blackline implementations and enhancements across all modules

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Help manage bp’s insurance programmes and support business teams in making sure insurance requirements and internal policies are followed.
• Work with business teams across bp to align insurance solutions with their operational and risk management needs.

• Leading new assignments and projects individually or as part of a team
• Interacting with customers and vendors and participating in sales discussions
• Managing and maintaining vendor contract information
• Participating in invoicing processes
• Maintaining supplier database

• End-to-end recruitment: IT és mérnöki fókuszú toborzási projektek teljes körű (A-Z-ig történő) önálló menedzselése, emellett részvétel egyéb szellemi és szakértői pozíciók kiválasztásában is. • Next-gen sourcing & AI: Nem várunk a csodára; aktívan kutatod a piacot LinkedIn-en, adatbázisokban és...

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

• Ownership and evolution of Tulip’s Cypress + TypeScript E2E automation framework
• Integration of automated test suites into CI/CD pipelines
• Research and implementation of load and performance testing strategies
• Application of AI-assisted tools to accelerate test generation and triage failures

• Management of Technology ServiceNow queue ensuring adherence to service level response and resolution requirements
• Service request support including end-to-end management of L1-L3 incidents including performance of internal and vendor resources

• Drive and manage various sourcing and contracting projects of low or medium complexity
• Ensure that the business requirements are well-understood and properly covered in the sourcing process
• Identify value levers and opportunities to maximise value for BP in the marketplace

• Complete and monitor the settlement of various trading products, ensuring adherence to internal controls and compliance regulations.
• Identify and resolve settlement discrepancies and issues, collaborating with internal and external collaborators to find effective solutions.

rovide leadership through vision creation, direction, decision-making with sound judgement, coaching and a broad commercial focus. Act as a leader for the entire Demurrage team....

• Generate customer invoices and supporting documentation
• Settle all 3rd party transactions per contractual terms
• Ensure funds are received and paid on time and accurately; liaise with counterparties should any discrepancies occur; provide thorough explanations for any outstanding balances

• Mapping current data usage and dependencies
• Supporting critical data element definition
• Coordinating data quality assessment and monitoring
• Supporting governance forums and stakeholder engagement
• Supporting EDP onboarding and data product readiness
• Maintaining governance documentation and controls