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• Provide first-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments.
• Engage with users across multiple channels, including phone, chat, and self-service portal.

• This is a night shift position, working between 9:00 pm – 5:30 am CET
• Responsible for customer-related activities and ensuring client satisfaction.
• Ensure the account team is delivering to the agreed upon service level and ensure client satisfaction.

Recruitment and Deployment Management: Operate and optimize recruitment process in Hungary and Netherlands, manage progress, talent acquisition, and onboarding processes to ensure local recruitment tasks are completed on schedule with quality and quantity. Assist HRBP in formulating internal...

• Processing orders, CMS & AI, in SAP
• Processing complex orders
• Processing orders for key accounts
• Managing order related issues to enable delivery to customers on time in full
• Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders

Key Responsibilities Growth Strategy & Business Development  Develop and execute IAL's global marketing and growth strategy.  Identify and prioritize new growth opportunities across countries, industries, customer segments, services, and technologies.  Develop market-entry strategies for...